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Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…

Artificial Intelligence · Computer Science 2021-06-07 Gavin Abercrombie , Amanda Cercas Curry , Mugdha Pandya , Verena Rieser

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Jamell Dacon , Wenqi Fan , Hui Liu , Zitao Liu , Jiliang Tang

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

Generative AI, such as large language models, has undergone rapid development within recent years. As these models become increasingly available to the public, concerns arise about perpetuating and amplifying harmful biases in applications.…

Computation and Language · Computer Science 2024-09-04 Sara Sterlie , Nina Weng , Aasa Feragen

Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…

Human-Computer Interaction · Computer Science 2024-01-15 Stephen Pilli

Commercial voice assistants are largely feminized and associated with stereotypically feminine traits such as warmth and submissiveness. As these assistants continue to be adopted for everyday uses, it is imperative to understand how the…

Human-Computer Interaction · Computer Science 2024-09-25 Amama Mahmood , Chien-Ming Huang

This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…

Human-Computer Interaction · Computer Science 2025-04-15 Yiran Du

The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…

Human-Computer Interaction · Computer Science 2025-10-21 Soyoung Jung , Sung Park

Gender bias in artificial intelligence (AI) has emerged as a pressing concern with profound implications for individuals' lives. This paper presents a comprehensive survey that explores gender bias in Transformer models from a linguistic…

Computation and Language · Computer Science 2023-06-21 Praneeth Nemani , Yericherla Deepak Joel , Palla Vijay , Farhana Ferdousi Liza

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Gender bias in artificial intelligence (AI) and natural language processing has garnered significant attention due to its potential impact on societal perceptions and biases. This research paper aims to analyze gender bias in Large Language…

Computation and Language · Computer Science 2023-09-04 Vishesh Thakur

Gender stereotypes are pervasive beliefs about individuals based on their gender that play a significant role in shaping societal attitudes, behaviours, and even opportunities. Recognizing the negative implications of gender stereotypes,…

Computation and Language · Computer Science 2024-04-19 Isar Nejadgholi , Kathleen C. Fraser , Anna Kerkhof , Svetlana Kiritchenko

This paper investigates the potential of LLM-based conversational agents (CAs) to enhance critical reflection and mitigate design fixation in group design work. By challenging AI-generated recommendations and prevailing group opinions,…

Human-Computer Interaction · Computer Science 2024-06-18 Soohwan Lee , Seoyeong Hwang , Kyungho Lee

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

Human society had a long history of suffering from cognitive biases leading to social prejudices and mass injustice. The prevalent existence of cognitive biases in large volumes of historical data can pose a threat of being manifested as…

Computers and Society · Computer Science 2020-07-29 Procheta Sen , Debasis Ganguly

While existing studies have recognised explicit biases in generative models, including occupational gender biases, the nuances of gender stereotypes and expectations of relationships between users and AI companions remain underexplored. In…

Artificial Intelligence · Computer Science 2025-02-28 Clare Grogan , Jackie Kay , María Pérez-Ortiz

Conversational Agents (CAs, chatbots) are systems with the ability to interact with users using natural human dialogue. While much of the research on CAs for sexual health has focused on adult populations, the insights from such research…

Human-Computer Interaction · Computer Science 2024-09-24 Jinkyung Katie Park , Vivek Singh , Pamela Wisniewski

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil

Translating from languages without productive grammatical gender like English into gender-marked languages is a well-known difficulty for machines. This difficulty is also due to the fact that the training data on which models are built…

Computation and Language · Computer Science 2020-06-11 Luisa Bentivogli , Beatrice Savoldi , Matteo Negri , Mattia Antonino Di Gangi , Roldano Cattoni , Marco Turchi
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