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Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Mental health challenges are on the rise in our modern society, and the imperative to address mental disorders, especially regarding anxiety, depression, and suicidal thoughts, underscores the need for effective interventions. This paper…

Human-Computer Interaction · Computer Science 2024-03-12 Aditi Singh , Abul Ehtesham , Saifuddin Mahmud , Jong-Hoon Kim

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

Cyberbullying has been a significant challenge in the digital era world, given the huge number of people, especially adolescents, who use social media platforms to communicate and share information. Some individuals exploit these platforms…

Computers and Society · Computer Science 2026-04-07 Adamu Gaston Philipo , Doreen Sebastian Sarwatt , Jianguo Ding , Mahmoud Daneshmand , Huansheng Ning

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

The spread of hate speech on social media space is currently a serious issue. The undemanding access to the enormous amount of information being generated on these platforms has led people to post and react with toxic content that…

Computation and Language · Computer Science 2022-09-13 Abhishek Velankar , Hrushikesh Patil , Raviraj Joshi

The phenomenal growth on the internet has helped in empowering individual's expressions, but the misuse of freedom of expression has also led to the increase of various cyber crimes and anti-social activities. Hate speech is one such issue…

Computation and Language · Computer Science 2020-06-01 Prashant Kapil , Asif Ekbal , Dipankar Das

Gun violence is a severe problem in the world, particularly in the United States. Deep learning methods have been studied to detect guns in surveillance video cameras or smart IP cameras and to send a real-time alert to security personals.…

Computer Vision and Pattern Recognition · Computer Science 2021-08-17 Delong Qi , Weijun Tan , Zhifu Liu , Qi Yao , Jingfeng Liu

One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks. In this work, we introduce the task of predicting from the very start of a conversation whether it will…

Computation and Language · Computer Science 2018-05-16 Justine Zhang , Jonathan P. Chang , Cristian Danescu-Niculescu-Mizil , Lucas Dixon , Yiqing Hua , Nithum Thain , Dario Taraborelli

How to improve the quality of conversations in online communities has attracted considerable attention recently. Having engaged, urbane, and reactive online conversations has a critical effect on the social life of Internet users. In this…

Computation and Language · Computer Science 2017-12-27 Yunhao Jiao , Cheng Li , Fei Wu , Qiaozhu Mei

Current robot platforms are being employed to collaborate with humans in a wide range of domestic and industrial tasks. These environments require autonomous systems that are able to classify and communicate anomalous situations such as…

Computer Vision and Pattern Recognition · Computer Science 2017-11-08 Octavio Arriaga , Paul Plöger , Matias Valdenegro-Toro

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Social media such as tweets are emerging as platforms contributing to situational awareness during disasters. Information shared on Twitter by both affected population (e.g., requesting assistance, warning) and those outside the impact zone…

Information Retrieval · Computer Science 2017-05-08 Hien To , Sumeet Agrawal , Seon Ho Kim , Cyrus Shahabi

Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences.…

Computation and Language · Computer Science 2017-05-29 Rohan Kshirsagar , Robert Morris , Sam Bowman

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

Human-Computer Interaction · Computer Science 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

Artificial Intelligence · Computer Science 2026-05-28 Yiting Huang , Wenting Zhu , Zekun Wang , Qingpo Yang , Yakai Chen , Zihui Xu , Yueyue Zhang , Sanchuan Guo , Xi Zhang

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Mental-illness stigma is a persistent social problem, hampering both treatment-seeking and recovery. Accordingly, there is a pressing need to understand it more clearly, but analyzing the relevant data is highly labor-intensive. Therefore,…

Human-Computer Interaction · Computer Science 2025-02-11 Han Meng , Renwen Zhang , Ganyi Wang , Yitian Yang , Peinuan Qin , Jungup Lee , Yi-Chieh Lee

This article details the advances made to a system that uses artificial intelligence to identify alarming student responses. This system is built into our assessment platform to assess whether a student's response indicates they are a…

Computation and Language · Computer Science 2023-05-16 Christopher M. Ormerod , Milan Patel , Harry Wang
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