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Previous researches on dialogue system assessment usually focus on the quality evaluation (e.g. fluency, relevance, etc) of responses generated by the chatbots, which are local and technical metrics. For a chatbot which responds to millions…

Computation and Language · Computer Science 2022-01-17 Yong Shan , Jinchao Zhang , Zekang Li , Yang Feng , Jie Zhou

Suicide remains a leading cause of death in Western countries. As social media becomes central to daily life, digital footprints offer valuable insight into suicidal behavior. Focusing on individuals who attempted suicide while uploading…

Computation and Language · Computer Science 2025-12-05 Ilanit Sobol , Shir Lissak , Refael Tikochinski , Tal Nakash , Anat Brunstein Klomek , Eyal Fruchter , Roi Reichart

Suicide is a major public health crisis. With more than 20,000,000 suicide attempts each year, the early detection of suicidal intent has the potential to save hundreds of thousands of lives. Traditional mental health screening methods are…

Computation and Language · Computer Science 2022-09-14 Daniel DiPietro , Vivek Hazari , Soroush Vosoughi

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

Human-Computer Interaction · Computer Science 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes

Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services.…

Identifying physiological and behavioral markers for mental health conditions is a longstanding challenge in psychiatry. Depression and suicidal ideation, in particular, lack objective biomarkers, with screening and diagnosis primarily…

Cyberbullying is a disturbing online misbehaviour with troubling consequences. It appears in different forms, and in most of the social networks, it is in textual format. Automatic detection of such incidents requires intelligent systems.…

Computation and Language · Computer Science 2018-12-20 Maral Dadvar , Kai Eckert

In the social media, users frequently express personal emotions, a subset of which may indicate potential suicidal tendencies. The implicit and varied forms of expression in internet language complicate accurate and rapid identification of…

Computation and Language · Computer Science 2024-04-22 Hongzhi Qi , Hanfei Liu , Jianqiang Li , Qing Zhao , Wei Zhai , Dan Luo , Tian Yu He , Shuo Liu , Bing Xiang Yang , Guanghui Fu

Anxiety and depression are the most common mental health issues worldwide, affecting a non-negligible part of the population. Accordingly, stakeholders, including governments' health systems, are developing new strategies to promote early…

Artificial Intelligence · Computer Science 2024-12-24 Francisco de Arriba-Pérez , Silvia García-Méndez

As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged in global media and legal discourse. However, it remains…

Suicide rates have risen worldwide in recent years, underscoring the urgent need for proactive prevention strategies. Social media provides valuable signals, as many at-risk individuals - who often avoid formal help due to stigma - choose…

Computation and Language · Computer Science 2025-10-10 Yukai Song , Pengfei Zhou , César Escobar-Viera , Candice Biernesser , Wei Huang , Jingtong Hu

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Among young adults, suicide is India's leading cause of death, accounting for an alarming national suicide rate of around 16%. In recent years, machine learning algorithms have emerged to predict suicidal behavior using various behavioral…

Mental health is a critical global public health issue, and psychological support hotlines play a pivotal role in providing mental health assistance and identifying suicide risks at an early stage. However, the emotional expressions…

Computation and Language · Computer Science 2025-01-16 Han Wang , Jianqiang Li , Qing Zhao , Zhonglong Chen , Changwei Song , Jing Tang , Yuning Huang , Wei Zhai , Yongsheng Tong , Guanghui Fu

Social media platforms provide a continuous stream of real-time news regarding crisis events on a global scale. Several machine learning methods utilize the crowd-sourced data for the automated detection of crises and the characterization…

Machine Learning · Computer Science 2024-06-07 Angelie Kraft , Ricardo Usbeck

In the light of increasing clues on social media impact on self-harm and suicide risks, there is still no evidence on who are and how factually engaged in suicide-related online behaviors. This study reports new findings of high-performance…

Computers and Society · Computer Science 2024-01-17 Anastasia Peshkovskaya , Yu-Tao Xiang

Computational research on mental health disorders from written texts covers an interdisciplinary area between natural language processing and psychology. A crucial aspect of this problem is prevention and early diagnosis, as suicide…

Machine Learning · Statistics 2020-11-04 Ana-Maria Bucur , Liviu P. Dinu

In today's contemporary digital landscape, chatbots have become indispensable tools across various sectors, streamlining customer service, providing personal assistance, automating routine tasks, and offering health advice. However, their…

Cryptography and Security · Computer Science 2024-08-09 Mugheez Asif , Abdul Manan , Abdul Moiz ur Rehman , Mamoona Naveed Asghar , Muhammad Umair

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

Computation and Language · Computer Science 2025-09-03 Paloma Piot , Diego Sánchez , Javier Parapar

This paper presents a novel framework for quantitatively evaluating the interactive ChatGPT model in the context of suicidality assessment from social media posts, utilizing the University of Maryland Reddit suicidality dataset. We conduct…

Computation and Language · Computer Science 2023-06-19 Hamideh Ghanadian , Isar Nejadgholi , Hussein Al Osman