Related papers: Content Moderation on Social Media in the EU: Insi…
As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…
Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…
Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…
Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter)…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently,…
Online content moderation is essential for maintaining a healthy digital environment, and reliance on AI for this task continues to grow. Consider a user comment using national stereotypes to insult a politician. This example illustrates…
The European Union's Digital Services Act (DSA) introduced regulatory mechanisms which serve as a way to manage harmful content online. The recognition of Trusted Flaggers (TFs) is one such mechanism which accredits entities with…
The "Decentralised Web" (DW) is an evolving concept, which encompasses technologies aimed at providing greater transparency and openness on the web. The DW relies on independent servers (aka instances) that mesh together in a peer-to-peer…
Compliance with the European Union's Platform-to-Business (P2B) Regulation is challenging for online platforms, and assessing their compliance can be difficult for public authorities. This is partly due to the lack of automated tools for…
The exponential growth of social media platforms has brought about a revolution in communication and content dissemination in human society. Nevertheless, these platforms are being increasingly misused to spread toxic content, including…
Following the Digital Services Act of 2023, which requires Very Large Online Platforms (VLOPs) and Very Large Online Search Engines (VLOSEs) to facilitate data accessibility for independent research, TikTok augmented its Research API access…
Popular messaging applications now enable end-to-end-encryption (E2EE) by default, and E2EE data storage is becoming common. These important advances for security and privacy create new content moderation challenges for online services,…
Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…
Social media platforms (SMPs) facilitate information sharing across varying levels of sensitivity. A crucial design decision for SMP administrators is the platform's identity policy, with some opting for real-name systems while others allow…
Effective content moderation systems require explicit classification criteria, yet online communities like subreddits often operate with diverse, implicit standards. This work introduces a novel approach to identify and extract these…
Though detection systems have been developed to identify obscene content such as pornography and violence, artificial intelligence is simply not good enough to fully automate this task yet. Due to the need for manual verification, social…
Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…
Large technology firms face the problem of moderating content on their online platforms for compliance with laws and policies. To accomplish this at the scale of billions of pieces of content per day, a combination of human and machine…
The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society.…