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Related papers: Content Moderation on Social Media in the EU: Insi…

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Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…

Computers and Society · Computer Science 2023-02-17 Manoel Horta Ribeiro , Justin Cheng , Robert West

The Digital Services Act, recently adopted by the EU, requires social media platforms to report the "accuracy" of their automated content moderation systems. The colloquial term is vague, or open-textured -- the literal accuracy (number of…

Social and Information Networks · Computer Science 2024-08-06 Johnny Tian-Zheng Wei , Frederike Zufall , Robin Jia

In recent years, the opaque design and the limited public understanding of social networks' recommendation algorithms have raised concerns about potential manipulation of information exposure. Reducing content visibility, aka shadow…

Social and Information Networks · Computer Science 2025-09-10 Alessandro Galeazzi , Pujan Paudel , Mauro Conti , Emiliano De Cristofaro , Gianluca Stringhini

The detection of hate speech or toxic content online is a complex and sensitive issue. While the identification itself is highly dependent on the context of the situation, sensitive personal attributes such as age, language, and nationality…

Multiagent Systems · Computer Science 2024-10-11 Jan Fillies , Theodoros Mitsikas , Ralph Schäfermeier , Adrian Paschke

The moderation of content on online platforms is usually non-transparent. On Wikipedia, however, this discussion is carried out publicly and the editors are encouraged to use the content moderation policies as explanations for making…

Machine Learning · Computer Science 2024-11-01 Lucie-Aimée Kaffee , Arnav Arora , Isabelle Augenstein

Video-sharing social media platforms, such as TikTok, YouTube, and Instagram, implement content moderation policies aimed at reducing exposure to harmful videos among minor users. As video has become the dominant and most immersive form of…

A central requirement of the European Union's Digital Services Act (DSA) is that online platforms undergo internal and external audits. A key component of these audits is the assessment of systemic risks, including the dissemination of…

Computers and Society · Computer Science 2025-05-07 Marie-Therese Sekwenz , Rita Gsenger , Scott Dahlgren , Ben Wagner

Algorithms of online platforms are required under the Digital Services Act (DSA) to comply with specific obligations concerning algorithmic transparency, user protection and privacy. To verify compliance with these requirements, DSA…

Computers and Society · Computer Science 2026-01-27 Sara Solarova , Matúš Mesarčík , Branislav Pecher , Ivan Srba

Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…

Human-Computer Interaction · Computer Science 2025-06-13 Shagun Jhaver , Alice Qian Zhang , Quanze Chen , Nikhila Natarajan , Ruotong Wang , Amy Zhang

Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…

Computers and Society · Computer Science 2026-05-18 Siyi Zhou , Lindsay Young , Marlon Twyman , Emilio Ferrara

Recommender systems are used to provide relevant suggestions on various matters. Although these systems are a classical research topic, knowledge is still limited regarding the public opinion about these systems. Public opinion is also…

Human-Computer Interaction · Computer Science 2024-06-17 Jukka Ruohonen

Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…

Information Retrieval · Computer Science 2021-08-31 Eugene Yang , David D. Lewis , Ophir Frieder

Social media platforms have diverse content moderation policies, with many prominent actors hesitant to impose strict regulations. A key reason for this reluctance could be the competitive advantage that comes with lax regulation. A popular…

Computer Science and Game Theory · Computer Science 2024-02-17 So Sasaki , Cédric Langbort

Illegal content on social media poses significant societal harm and necessitates timely removal. However, the impact of the speed of content removal on prevalence, reach, and exposure to illegal content remains underexplored. This study…

Social media platforms typically obtain user consent through Terms of Service (ToS) presented at account creation, rather than through dedicated consent forms. This study investigates whether consent-related information is clearly…

Computers and Society · Computer Science 2026-03-06 Yong-Bin Kang , Anthony McCosker

To facilitate accountability and transparency, the Digital Services Act (DSA) sets up a process through which Very Large Online Platforms (VLOPs) need to grant vetted researchers access to their internal data (Article 40(4)).…

This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to…

General Economics · Economics 2023-04-20 Yi Liu , Pinar Yildirim , Z. John Zhang

Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…

Computers and Society · Computer Science 2023-03-08 Basileal Imana , Aleksandra Korolova , John Heidemann

Decentralising the Web is a desirable but challenging goal. One particular challenge is achieving decentralised content moderation in the face of various adversaries (e.g. trolls). To overcome this challenge, many Decentralised Web (DW)…

Opaque algorithms disseminate and mediate the content that users consume on online social media platforms. This algorithmic mediation serves users with contents of their liking, on the other hand, it may cause several inadvertent risks to…

Social and Information Networks · Computer Science 2025-01-28 Cai Yang , Sepehr Mousavi , Abhisek Dash , Krishna P. Gummadi , Ingmar Weber