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Related papers: PsyChat: A Client-Centric Dialogue System for Ment…

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In recent years, Large Language Models (LLMs) have made significant progress in automated psychological counseling. However, current research focuses on single-session counseling, which doesn't represent real-world scenarios. In practice,…

Computation and Language · Computer Science 2025-06-10 Junzhe Wang , Bichen Wang , Xing Fu , Yixin Sun , Yanyan Zhao , Bing Qin

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in…

Machine Learning · Computer Science 2025-06-03 Jia Xu , Tianyi Wei , Bojian Hou , Patryk Orzechowski , Shu Yang , Ruochen Jin , Rachael Paulbeck , Joost Wagenaar , George Demiris , Li Shen

Data for human-human spoken dialogues for research and development are currently very limited in quantity, variety, and sources; such data are even scarcer in healthcare. In this work, we investigate fast prototyping of a dialogue…

Psychotherapy reaches only a small fraction of individuals suffering from mental disorders due to social stigma and the limited availability of therapists. Large language models (LLMs), when equipped with professional psychotherapeutic…

Computation and Language · Computer Science 2025-09-04 Yougen Zhou , Ningning Zhou , Qin Chen , Jie Zhou , Aimin Zhou , Liang He

Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…

Computation and Language · Computer Science 2025-06-19 Didi Zhang , Yaxin Fan , Peifeng Li , Qiaoming Zhu

Mental disorders have become a significant global public health issue, while the shortage of psychiatrists and inefficient training systems severely hinder the accessibility of mental health services. This paper designs and implements an…

Computers and Society · Computer Science 2025-01-27 Zhenguang Zhong , Jia Tang

Mental-health support is increasingly mediated by conversational systems (e.g., LLM-based tools), but users often lack structured ways to audit the quality and potential risks of the support they receive. We introduce CounselReflect, an…

Computation and Language · Computer Science 2026-04-01 Yahan Li , Chaohao Du , Zeyang Li , Christopher Chun Kuizon , Shupeng Cheng , Angel Hsing-Chi Hwang , Adam C. Frank , Ruishan Liu

The development of AI for mental health is hindered by a lack of authentic therapy dialogues, due to strict privacy regulations and the fact that clinical sessions were historically rarely recorded. We present an LLM-driven pipeline that…

Therapeutic dialogue is not a sequence of isolated responses: client goals, motivation, resistance, and therapeutic alliance evolve over time. Yet current LLM-based mental health dialogue systems often lack explicit mechanisms for tracking…

This paper presents HRIChat, a framework for developing closed-domain chat dialogue systems. Being able to engage in chat dialogues has been found effective for improving communication between humans and dialogue systems. This paper focuses…

Computation and Language · Computer Science 2020-07-22 Mikio Nakano , Kazunori Komatani

Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…

Human-Computer Interaction · Computer Science 2025-09-09 Mehrnoosh Sadat Shirvani , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

Dialogue safety remains a pervasive challenge in open-domain human-machine interaction. Existing approaches propose distinctive dialogue safety taxonomies and datasets for detecting explicitly harmful responses. However, these taxonomies…

Computation and Language · Computer Science 2023-08-01 Huachuan Qiu , Tong Zhao , Anqi Li , Shuai Zhang , Hongliang He , Zhenzhong Lan

Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with…

Computation and Language · Computer Science 2024-06-11 Chenhao Zhang , Renhao Li , Minghuan Tan , Min Yang , Jingwei Zhu , Di Yang , Jiahao Zhao , Guancheng Ye , Chengming Li , Xiping Hu

The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…

Human-Computer Interaction · Computer Science 2025-10-21 Soyoung Jung , Sung Park

In the realm of mental health support chatbots, it is vital to show empathy and encourage self-exploration to provide tailored solutions. However, current approaches tend to provide general insights or solutions without fully understanding…

Computation and Language · Computer Science 2024-10-01 Siyuan Chen , Cong Ming , Zhiling Zhang , Yanyi Chen , Kenny Q. Zhu , Mengyue Wu

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

Great research interests have been attracted to devise AI services that are able to provide mental health support. However, the lack of corpora is a main obstacle to this research, particularly in Chinese language. In this paper, we propose…

Computation and Language · Computer Science 2021-06-04 Hao Sun , Zhenru Lin , Chujie Zheng , Siyang Liu , Minlie Huang

Many studies on dialog emotion analysis focus on utterance-level emotion only. These models hence are not optimized for dialog-level emotion detection, i.e. to predict the emotion category of a dialog as a whole. More importantly, these…

Computation and Language · Computer Science 2022-03-24 Yequan Wang , Xuying Meng , Yiyi Liu , Aixin Sun , Yao Wang , Yinhe Zheng , Minlie Huang

Student mental health is a sensitive issue that necessitates special attention. A primary concern is the student-to-counselor ratio, which surpasses the recommended standard of 250:1 in most universities. This imbalance results in extended…

Computation and Language · Computer Science 2024-11-04 Po-Chuan Chen , Mahdin Rohmatillah , You-Teng Lin , Jen-Tzung Chien