English

ConvCounsel: A Conversational Dataset for Student Counseling

Computation and Language 2024-11-04 v1

Abstract

Student mental health is a sensitive issue that necessitates special attention. A primary concern is the student-to-counselor ratio, which surpasses the recommended standard of 250:1 in most universities. This imbalance results in extended waiting periods for in-person consultations, which cause suboptimal treatment. Significant efforts have been directed toward developing mental health dialogue systems utilizing the existing open-source mental health-related datasets. However, currently available datasets either discuss general topics or various strategies that may not be viable for direct application due to numerous ethical constraints inherent in this research domain. To address this issue, this paper introduces a specialized mental health dataset that emphasizes the active listening strategy employed in conversation for counseling, also named as ConvCounsel. This dataset comprises both speech and text data, which can facilitate the development of a reliable pipeline for mental health dialogue systems. To demonstrate the utility of the proposed dataset, this paper also presents the NYCUKA, a spoken mental health dialogue system that is designed by using the ConvCounsel dataset. The results show the merit of using this dataset.

Keywords

Cite

@article{arxiv.2411.00604,
  title  = {ConvCounsel: A Conversational Dataset for Student Counseling},
  author = {Po-Chuan Chen and Mahdin Rohmatillah and You-Teng Lin and Jen-Tzung Chien},
  journal= {arXiv preprint arXiv:2411.00604},
  year   = {2024}
}

Comments

Accepted at O-COCOSDA 2024, Won Best Student Paper Award

R2 v1 2026-06-28T19:44:17.257Z