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Older adults are using voice-based technologies in a variety of different contexts and are uniquely positioned to benefit from smart speakers' handsfree, voice-based interface. In order to better understand the ways in which older adults…

Human-Computer Interaction · Computer Science 2021-11-03 Margot Hanley , Shiri Azenkot

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…

Human-Computer Interaction · Computer Science 2022-08-24 Sagina Athikkal , John Jenq

The adoption of multimodal interactions by Voice Assistants (VAs) is growing rapidly to enhance human-computer interactions. Smartwatches have now incorporated trigger-less methods of invoking VAs, such as Raise To Speak (RTS), where the…

People with visual impairment (PVI) must interact with a world they cannot see. Remote sighted assistance has emerged as a conversational/social support system. We interviewed participants who either provide or receive assistance via a…

Human-Computer Interaction · Computer Science 2018-12-04 Sooyeon Lee , Madison Reddie , Krish Gurdasani , Xiying Wang , Jordan Beck , Mary Beth Rosson , John M. Carroll

Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

Information Retrieval · Computer Science 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

Bringing AI to vehicles and enabling them as sensing platforms is key to transforming maintenance from reactive to proactive. Now is the time to integrate AI copilots that speak both languages: machine and driver. This article offers a…

Artificial Intelligence · Computer Science 2025-07-24 Amod Kant Agrawal

With the rise of deep learning and intelligent vehicles, the smart assistant has become an essential in-car component to facilitate driving and provide extra functionalities. In-car smart assistants should be able to process general as well…

Computation and Language · Computer Science 2022-07-07 Wenliang Dai , Samuel Cahyawijaya , Tiezheng Yu , Elham J Barezi , Pascale Fung

As part of a perennial project, our team is actively engaged in developing new synthetic assistant (SA) technologies to assist in training combat medics and medical first responders. It is critical that medical first responders are well…

With the rise of deep learning and intelligent vehicle, the smart assistant has become an essential in-car component to facilitate driving and provide extra functionalities. In-car smart assistants should be able to process general as well…

The purpose of this paper is to enhance the performance of the virtual assistant. So, what exactly is a virtual assistant. Application software, often called virtual assistants, also known as AI assistants or digital assistants, is software…

Human-Computer Interaction · Computer Science 2023-03-14 Jagbeer Singh , Yash Goel , Shubhi Jain , Shiva Yadav

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

Computation and Language · Computer Science 2022-02-08 Mattias Wahde , Marco Virgolin

Real-time Advisory (RTA) systems, such as navigational and eco-driving assistants, are becoming increasingly ubiquitous in vehicles due to their benefits for users and society. Until autonomous vehicles mature, such advisory systems will…

Human-Computer Interaction · Computer Science 2025-09-30 Aamir Hasan , Neeloy Chakraborty , Haonan Chen , Cathy Wu , Katherine Driggs-Campbell

Real-life robot navigation involves more than just reaching a destination; it requires optimizing movements while addressing scenario-specific goals. An intuitive way for humans to express these goals is through abstract cues like verbal…

Despite advances in language and speech technologies, no open-source system enables full speech-to-speech, multi-turn dialogue with integrated tool use and agentic reasoning. We introduce AURA (Agent for Understanding, Reasoning, and…

Artificial Intelligence · Computer Science 2025-07-01 Leander Melroy Maben , Gayathri Ganesh Lakshmy , Srijith Radhakrishnan , Siddhant Arora , Shinji Watanabe

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-27 Shachaf Poran , Gil Amsalem , Amit Beka , Dmitri Goldenberg

Adaptive agent design offers a way to improve human-AI collaboration on time-sensitive tasks in rapidly changing environments. In such cases, to ensure the human maintains an accurate understanding of critical task elements, an assistive…

Artificial Intelligence · Computer Science 2025-10-28 Anwesha Das , John Duff , Jörg Hoffmann , Vera Demberg

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

Information Retrieval · Computer Science 2019-01-08 Dimitrios Rafailidis , Yannis Manolopoulos