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Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

Collaborative software development happens in teams, that cooperate on shared artefacts, and discuss development on online platforms. Due to the complexity of development and the variety of teams, software components often act as effective…

Software Engineering · Computer Science 2024-05-28 Tien Rahayu Tulili , Ayushi Rastogi , Andrea Capiluppi

Developer communities increasingly rely on emoji reactions to communicate, but we know little about how these emotional signals spread and influence technical discussions. We analyzed 2,098 GitHub issues and pull requests across 50 popular…

Human-Computer Interaction · Computer Science 2025-11-05 Obada Kraishan

Modern communication platforms such as Gitter and Slack play an increasingly critical role in supporting software teamwork, especially in open source development.Conversations on such platforms often contain intensive, valuable information…

Software Engineering · Computer Science 2021-07-14 Lin Shi , Xiao Chen , Ye Yang , Hanzhi Jiang , Ziyou Jiang , Nan Niu , Qing Wang

Developers experience a wide range of emotions during programming tasks, which may have an impact on job performance. In this paper, we present an empirical study aimed at (i) investigating the link between emotion and progress, (ii)…

Software Engineering · Computer Science 2021-05-07 Daniela Girardi , Nicole Novielli , Davide Fucci , Filippo Lanubile

Software developers experience and share a wide range of emotions throughout a rich ecosystem of communication channels. A recent trend that has emerged in empirical software engineering studies is leveraging sentiment analysis of…

Software Engineering · Computer Science 2018-03-07 Nicole Novielli , Fabio Calefato , Filippo Lanubile

Communication is a crucial social factor in the success of software projects, as positively or negatively perceived statements can influence how recipients feel and affect team collaboration through emotional contagion. Whether a developer…

Software Engineering · Computer Science 2026-03-12 Martin Obaidi , Marc Herrmann , Jendrik Martensen , Jil Klünder , Kurt Schneider

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…

Software Engineering · Computer Science 2022-06-23 Marc Herrmann , Martin Obaidi , Jil Klünder

Chat messages of development teams play an increasingly significant role in software development, having replaced emails in some cases. Chat messages contain information about discussed issues, considered alternatives and argumentation…

Software Engineering · Computer Science 2017-04-28 Rana Alkadhi , Teodora Lata , Emitza Guzman , Bernd Bruegge

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

Recent works have proposed that software developers' positive emotion has a positive impact on software developers' productivity. In this paper we investigate two data sources: developers chat messages (from Slack and Hipchat) and source…

Software Engineering · Computer Science 2020-04-22 Miikka Kuutila , Mika Mäntylä , Maëlick Claes

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

In this paper, we present an analysis of more than 500K comments from open-source repositories of software systems. Our aim is to empirically determine how developers interact with each other under certain psychological conditions generated…

Software Engineering · Computer Science 2018-03-20 Giuseppe Destefanis , Marco Ortu , Steve Counsell , Stephen Swift , Roberto Tonelli , Michele Marchesi

Software development encompasses many collaborative tasks in which usually several persons are involved. Close collaboration and the synchronization of different members of the development team require effective communication. One…

Software Engineering · Computer Science 2021-03-19 Jil Klünder , Julian Horstmann , Oliver Karras

Social aspects of software projects become increasingly important for research and practice. Different approaches analyze the sentiment of a development team, ranging from simply asking the team to so-called sentiment analysis on text-based…

Software Engineering · Computer Science 2022-07-19 Marc Herrmann , Martin Obaidi , Larissa Chazette , Jil Klünder

Background: Using sentiment analysis to study software developers' behavior comes with challenges such as the presence of a large amount of technical discussion unlikely to express any positive or negative sentiment. However, emoticons…

Software Engineering · Computer Science 2018-10-10 Maëlick Claes , Mika Mäntylä , Umar Farooq

Emoji is becoming a ubiquitous language and gaining worldwide popularity in recent years including the field of software engineering (SE). As nonverbal cues, emojis are widely used in user understanding tasks such as sentiment analysis, but…

Computers and Society · Computer Science 2018-12-13 Xuan Lu , Yanbin Cao , Zhenpeng Chen , Xuanzhe Liu

Emotions at work have long been identified as critical signals of work motivations, status, and attitudes, and as predictors of various work-related outcomes. When more and more employees work remotely, these emotional signals of workers…

Machine Learning · Computer Science 2022-01-28 Xuan Lu , Wei Ai , Zhenpeng Chen , Yanbin Cao , Qiaozhu Mei

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan
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