Related papers: Impact of Stricter Content Moderation on Parler's …
The spread of propaganda, misinformation, and biased narratives from autocratic regimes, especially on social media, is a growing concern in many democracies. Can censorship be an effective tool to curb the spread of such slanted…
Counterspeech has gained attention as a strategy to reduce hate speech on social media. Although previous studies suggest that counterspeech can reduce hate speech, little is known about its effects on participation in online hate…
Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal.…
We examined how online hate is motivated by receiving social approval via Walther's (2024) social approval theory of online hate, which argues (H1a) more signals of social approval on hate messages predicts more subsequent hate messages,…
Online toxic attacks, such as harassment, trolling, and hate speech have been linked to an increase in offline violence and negative psychological effects on victims. In this paper, we studied the impact of toxicity on users' online…
Community-level bans are a common tool against groups that enable online harassment and harmful speech. Unfortunately, the efficacy of community bans has only been partially studied and with mixed results. Here, we provide a flexible…
Reddit administrators have generally struggled to prevent or contain such discourse for several reasons including: (1) the inability for a handful of human administrators to track and react to millions of posts and comments per day and (2)…
Content moderation is the process of screening and monitoring user-generated content online. It plays a crucial role in stopping content resulting from unacceptable behaviors such as hate speech, harassment, violence against specific…
Online hate is an escalating problem that negatively impacts the lives of Internet users, and is also subject to rapid changes due to evolving events, resulting in new waves of online hate that pose a critical threat. Detecting and…
Online platforms face the challenge of moderating an ever-increasing volume of content, including harmful hate speech. In the absence of clear legal definitions and a lack of transparency regarding the role of algorithms in shaping…
Social media provide a fertile ground where conspiracy theories and radical ideas can flourish, reach broad audiences, and sometimes lead to hate or violence beyond the online world itself. QAnon represents a notable example of a political…
Polarization has increased substantially in political discourse, contributing to a widening partisan divide. In this paper, we analyzed large-scale, real-world language use in Reddit communities (294,476,146 comments) and in news outlets…
Prior research on transparency in content moderation has demonstrated the benefits of offering post-removal explanations to sanctioned users. In this paper, we examine whether the influence of such explanations transcends those who are…
Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls on discourse or do they defer…
Disabled people on social media often experience ableist hate and microaggressions. Prior work has shown that platform moderation often fails to remove ableist hate leaving disabled users exposed to harmful content. This paper examines how…
User-generated content (UGC) on social media platforms is vulnerable to incitements and manipulations, necessitating effective regulations. To address these challenges, those platforms often deploy automated content moderators tasked with…
Online communities serve as essential support channels for People Who Use Drugs (PWUD), providing access to peer support and harm reduction information. The moderation of these communities involves consequential decisions affecting member…
Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…
Priority users (e.g., verified profiles on Twitter) are social media users whose content is promoted by recommendation algorithms. However, the impact of this heterogeneous user influence on opinion dynamics, such as polarization phenomena,…
Content moderation plays a critical role in shaping safe and inclusive online environments, balancing platform standards, user expectations, and regulatory frameworks. Traditionally, this process involves operationalising policies into…