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Social media platforms actively moderate content glorifying harmful behaviors like eating disorders, which include anorexia and bulimia. However, users have adapted to evade moderation by using coded hashtags. Our study investigates the…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
With peak content moderation seemingly behind us, this paper revisits its punitive side. But instead of focusing on who is being (disproportionately) moderated, it focuses on the punishment itself and explores the question of how content…
Vaccine hesitancy has been recognized as a major global health threat. Having access to any type of information in social media has been suggested as a potential powerful influence factor to hesitancy. Recent studies in other fields than…
The explosive growth of social media has not only revolutionized communication but also brought challenges such as political polarization, misinformation, hate speech, and echo chambers. This dissertation employs computational social…
Hateful comments are prevalent on social media platforms. Although tools for automatically detecting, flagging, and blocking such false, offensive, and harmful content online have lately matured, such reactive and brute force methods alone…
Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does comment removal actually cause the behavior of the comment's…
AI-based social media platforms has already transformed the nature of economic and social interaction. AI enables the massive scale and highly personalized nature of online information sharing that we now take for granted. Extensive…
To reduce the spread of misinformation, social media platforms may take enforcement actions against offending content, such as adding informational warning labels, reducing distribution, or removing content entirely. However, both their…
Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…
After George Floyd's death in May 2020, the volume of discussion in social media increased dramatically. A series of protests followed this tragic event, called as the 2020 BlackLivesMatter movement. Eventually, many user accounts are…
Social media has shaken the foundations of our society, unlikely as it may seem. Many of the popular tools used to moderate harmful digital content, however, have received widespread criticism from both the academic community and the public…
Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…
Social media trolling is a powerful tactic to manipulate public opinion on issues with a high moral component. Troll farms, as evidenced in the past, created fabricated content to provoke or silence people to share their opinion on social…
The rise of social media platforms has led to an increase in cyber-aggressive behavior, encompassing a broad spectrum of hostile behavior, including cyberbullying, online harassment, and the dissemination of offensive and hate speech. These…
The #MeToo movement has catalyzed widespread public discourse surrounding sexual harassment and assault, empowering survivors to share their stories and holding perpetrators accountable. While the movement has had a substantial and largely…
The emergence of new public forums in the shape of online social media has introduced unprecedented challenges to public discourse, including polarization, misinformation, and the emergence of echo chambers. While existing research has…
During major political events, social media platforms encounter increased systemic risks. However, it is still unclear if and how they adjust their moderation practices in response. The Digital Services Act Transparency Database…
Social media communication has become a significant part of daily activity in modern societies. For this reason, ensuring safety in social media platforms is a necessity. Use of dangerous language such as physical threats in online…
Most Americans agree that misinformation, hate speech and harassment are harmful and inadequately curbed on social media through current moderation practices. In this paper, we aim to understand the discursive strategies employed by people…