Related papers: Impact of Stricter Content Moderation on Parler's …
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…
Unlike the more observable phenomenon of group opinion reinforcement, self-censorship online has received comparatively less attention. Our goal in this work is to dissect the phenomena of self-censorship and to examine the implications of…
Online social networks create echo-chambers where people are infrequently exposed to opposing opinions. Even if such exposure occurs, the persuasive effect may be minimal or nonexistent. Recent studies have shown that exposure to opposing…
Harassing and hateful speech in online spaces has become a common problem for platform maintainers and their users. The toxicity created by such content can discourage user participation and engagement. Therefore, it is crucial for and a…
As content moderation becomes a central aspect of all social media platforms and online communities, interest has grown in how to make moderation decisions contestable. On social media platforms where individual communities moderate their…
Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…
Background: Social media chatter in 2020 has been largely dominated by the COVID-19 pandemic. Existing research shows that COVID-19 discourse is highly politicized, with political preferences linked to beliefs and disbeliefs about the…
The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society.…
The ability of Natural Language Processing (NLP) methods to categorize text into multiple classes has motivated their use in online content moderation tasks, such as hate speech and fake news detection. However, there is limited…
The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…
User-generated content online is shaped by many factors, including endogenous elements such as platform affordances and norms, as well as exogenous elements, in particular significant events. These impact what users say, how they say it,…
Abortion has been one of the most divisive issues in the United States. Yet, missing is comprehensive longitudinal evidence on how political divides on abortion are reflected in public discourse over time, on a national scale, and in…
Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…
In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderation interventions is still unclear. Here, we assess the…
Social media moderation policies are often at the center of public debate, and their implementation and enactment are sometimes surrounded by a veil of mystery. Unsurprisingly, due to limited platform transparency and data access,…
Online abuse is becoming an increasingly prevalent issue in modern-day society, with 41 percent of Americans having experienced online harassment in some capacity in 2021. People who identify as women, in particular, can be subjected to a…
Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…
Online social networks have become a fundamental component of our everyday life. Unfortunately, these platforms are also a stage for hate speech. Popular social networks have regularized rules against hate speech. Consequently, social…
The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…