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Existing neural conversational models process natural language primarily on a lexico-syntactic level, thereby ignoring one of the most crucial components of human-to-human dialogue: its affective content. We take a step in this direction by…

Computation and Language · Computer Science 2017-09-14 Nabiha Asghar , Pascal Poupart , Jesse Hoey , Xin Jiang , Lili Mou

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

This paper deals with the utterance-level modalities missing problem with uncertain patterns on emotion recognition in conversation (ERC) task. Present models generally predict the speaker's emotions by its current utterance and context,…

Sound · Computer Science 2022-05-06 Ning Wang

The act of explaining across two parties is a feedback loop, where one provides information on what needs to be explained and the other provides an explanation relevant to this information. We apply a reinforcement learning framework which…

Machine Learning · Computer Science 2020-07-20 Arnold YS Yeung , Shalmali Joshi , Joseph Jay Williams , Frank Rudzicz

Speech emotion recognition is a challenging task and an important step towards more natural human-machine interaction. We show that pre-trained language models can be fine-tuned for text emotion recognition, achieving an accuracy of 69.5%…

Audio and Speech Processing · Electrical Eng. & Systems 2019-12-06 Verena Heusser , Niklas Freymuth , Stefan Constantin , Alex Waibel

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

In this paper we explain how contextual expectations are generated and used in the task-oriented spoken language understanding system Dialogos. The hard task of recognizing spontaneous speech on the telephone may greatly benefit from the…

cmp-lg · Computer Science 2007-05-23 Paolo Baggia , Morena Danieli , Elisabetta Gerbino , Loreta M. Moisa , Cosmin Popovici

Although pre-training models have achieved great success in dialogue generation, their performance drops dramatically when the input contains an entity that does not appear in pre-training and fine-tuning datasets (unseen entity). To…

Computation and Language · Computer Science 2021-09-14 Leyang Cui , Yu Wu , Shujie Liu , Yue Zhang

Multimodal emotion recognition in conversations (MERC) requires integrating multimodal signals while being robust to noise and modeling contextual reasoning. Existing approaches often emphasize fusion but overlook uncertainty in noisy…

Computation and Language · Computer Science 2026-04-03 Yiqiang Cai , Chengyan Wu , Bolei Ma , Bo Chen , Yun Xue , Julia Hirschberg , Ziwei Gong

In this paper, we present our solutions for emotion recognition in the sub-challenges of Multimodal Emotion Recognition Challenge (MER2024). To mitigate the modal competition issue between audio and text, we adopt an early fusion strategy…

Multimedia · Computer Science 2024-10-01 Mengying Ge , Mingyang Li , Dongkai Tang , Pengbo Li , Kuo Liu , Shuhao Deng , Songbai Pu , Long Liu , Yang Song , Tao Zhang

Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…

Computation and Language · Computer Science 2025-06-23 Zhuang Chen , Yaru Cao , Guanqun Bi , Jincenzi Wu , Jinfeng Zhou , Xiyao Xiao , Si Chen , Hongning Wang , Minlie Huang

End-to-end neural models for intelligent dialogue systems suffer from the problem of generating uninformative responses. Various methods were proposed to generate more informative responses by leveraging external knowledge. However, few…

Computation and Language · Computer Science 2019-05-22 Rongzhong Lian , Min Xie , Fan Wang , Jinhua Peng , Hua Wu

Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which…

Computation and Language · Computer Science 2023-07-04 Quan Tu , Shen Gao , Xiaolong Wu , Zhao Cao , Ji-Rong Wen , Rui Yan

Humans talk in daily conversations while aligning and negotiating the expressed meanings or common ground. Despite the impressive conversational abilities of the large generative language models, they do not consider the individual…

Computation and Language · Computer Science 2024-05-27 Shuwen Qiu , Mingdian Liu , Hengli Li , Song-Chun Zhu , Zilong Zheng

Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm, which can be summarized as first producing context-independent features via fine-tuning pretrained language models (PLMs) and then analyzing contextual…

Computation and Language · Computer Science 2023-01-18 Xiangyu Qin , Zhiyu Wu , Jinshi Cui , Tingting Zhang , Yanran Li , Jian Luan , Bin Wang , Li Wang

Social media is one of the most highly sought resources for analyzing characteristics of the language by its users. In particular, many researchers utilized various linguistic features of mental health problems from social media. However,…

Computation and Language · Computer Science 2023-06-06 Hoyun Song , Jisu Shin , Huije Lee , Jong C. Park

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

Computation and Language · Computer Science 2021-04-12 Wei Wei , Jiayi Liu , Xianling Mao , Guibin Guo , Feida Zhu , Pan Zhou , Yuchong Hu , Shanshan Feng

Recent models of emotion recognition strongly rely on supervised deep learning solutions for the distinction of general emotion expressions. However, they are not reliable when recognizing online and personalized facial expressions, e.g.,…

Computer Vision and Pattern Recognition · Computer Science 2020-06-02 Pablo Barros , German I. Parisi , Stefan Wermter

Sequence to sequence models attempt to capture the correlation between all the words in the input and output sequences. While this is quite useful for machine translation where the correlation among the words is indeed quite strong, it…

Computation and Language · Computer Science 2020-04-02 Gaurav Pandey , Dinesh Raghu , Sachindra Joshi