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Memory Networks have emerged as effective models to incorporate Knowledge Bases (KB) into neural networks. By storing KB embeddings into a memory component, these models can learn meaningful representations that are grounded to external…

Computation and Language · Computer Science 2020-09-29 Omar U. Florez , Erik Mueller

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…

Computation and Language · Computer Science 2024-05-14 Xiaolin Chen , Xuemeng Song , Liqiang Jing , Shuo Li , Linmei Hu , Liqiang Nie

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

Language Models (LMs) have demonstrated impressive capabilities in solving complex reasoning tasks, particularly when prompted to generate intermediate explanations. However, it remains an open question whether these intermediate reasoning…

Computation and Language · Computer Science 2025-02-25 Moritz Miller , Kumar Shridhar

Emotion recognition and sentiment analysis are pivotal tasks in speech and language processing, particularly in real-world scenarios involving multi-party, conversational data. This paper presents a multimodal approach to tackle these…

Computer Vision and Pattern Recognition · Computer Science 2025-03-11 Aref Farhadipour , Hossein Ranjbar , Masoumeh Chapariniya , Teodora Vukovic , Sarah Ebling , Volker Dellwo

In this paper, we investigate the emotion recognition ability of the pre-training language model, namely BERT. By the nature of the framework of BERT, a two-sentence structure, we adapt BERT to continues dialogue emotion prediction tasks,…

Computation and Language · Computer Science 2019-08-20 Yen-Hao Huang , Ssu-Rui Lee , Mau-Yun Ma , Yi-Hsin Chen , Ya-Wen Yu , Yi-Shin Chen

Deep learning has advanced NLP, but interpretability remains limited, especially in healthcare and finance. Concept bottleneck models tie predictions to human concepts in vision, but NLP versions either use binary activations that harm text…

Computation and Language · Computer Science 2026-03-31 Yibo Yang

Many studies on dialog emotion analysis focus on utterance-level emotion only. These models hence are not optimized for dialog-level emotion detection, i.e. to predict the emotion category of a dialog as a whole. More importantly, these…

Computation and Language · Computer Science 2022-03-24 Yequan Wang , Xuying Meng , Yiyi Liu , Aixin Sun , Yao Wang , Yinhe Zheng , Minlie Huang

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

Computation and Language · Computer Science 2025-08-28 Xiaoyu Wang , Yue Zhao , Qingqing Gu , Zhonglin Jiang , Xiaokai Chen , Yong Chen , Luo Ji

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

Computation and Language · Computer Science 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

Conversational Causal Emotion Entailment aims to detect causal utterances for a non-neutral targeted utterance from a conversation. In this work, we build conversations as graphs to overcome implicit contextual modelling of the original…

Computation and Language · Computer Science 2022-05-10 Jiangnan Li , Fandong Meng , Zheng Lin , Rui Liu , Peng Fu , Yanan Cao , Weiping Wang , Jie Zhou

Emotion recognition in conversation (ERC) aims to detect the emotion label for each utterance. Motivated by recent studies which have proven that feeding training examples in a meaningful order rather than considering them randomly can…

Computation and Language · Computer Science 2022-04-22 Lin Yang , Yi Shen , Yue Mao , Longjun Cai

Reasoning, a crucial aspect of NLP research, has not been adequately addressed by prevailing models including Large Language Model. Conversation reasoning, as a critical component of it, remains largely unexplored due to the absence of a…

Computation and Language · Computer Science 2024-01-17 Hang Chen , Bingyu Liao , Jing Luo , Wenjing Zhu , Xinyu Yang

Emotion recognition in conversation (ERC) has emerged as a research hotspot in domains such as conversational robots and question-answer systems. How to efficiently and adequately retrieve contextual emotional cues has been one of the key…

Computation and Language · Computer Science 2024-01-26 Jiang Li , Xiaoping Wang , Yingjian Liu , Zhigang Zeng

Multimodal emotion recognition in conversation (MERC) requires representations that effectively integrate signals from multiple modalities. These signals include modality-specific cues, information shared across modalities, and interactions…

Machine Learning · Computer Science 2026-01-22 Anh-Tuan Mai , Cam-Van Thi Nguyen , Duc-Trong Le

Emotional Support Conversation (ESConv) aims to reduce help-seekers'emotional distress with the supportive strategy and response. It is essential for the supporter to select an appropriate strategy with the feedback of the help-seeker…

Computation and Language · Computer Science 2023-02-08 Wei Peng , Ziyuan Qin , Yue Hu , Yuqiang Xie , Yunpeng Li

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

Human-Computer Interaction · Computer Science 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo

Knowledge augmentation has significantly enhanced the performance of Large Language Models (LLMs) in knowledge-intensive tasks. However, existing methods typically operate on the simplistic premise that model performance equates with…

Computation and Language · Computer Science 2026-02-16 Hao Chen , Ye He , Yuchun Fan , Yukun Yan , Zhenghao Liu , Qingfu Zhu , Maosong Sun , Wanxiang Che
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