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Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Emotion recognition has a wide range of applications in human-computer interaction, marketing, healthcare, and other fields. In recent years, the development of deep learning technology has provided new methods for emotion recognition.…

Computation and Language · Computer Science 2025-01-28 Junwei Feng , Xueyan Fan

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

Many dialogue systems (DSs) lack characteristics humans have, such as emotion perception, factuality, and informativeness. Enhancing DSs with knowledge alleviates this problem, but, as many ways of doing so exist, keeping track of all…

Computation and Language · Computer Science 2022-12-21 Sagi Shaier , Lawrence Hunter , Katharina Kann

Emotion recognition is a topic of significant interest in assistive robotics due to the need to equip robots with the ability to comprehend human behavior, facilitating their effective interaction in our society. Consequently, efficient and…

Human-Computer Interaction · Computer Science 2023-12-05 Rutherford Agbeshi Patamia , Paulo E. Santos , Kingsley Nketia Acheampong , Favour Ekong , Kwabena Sarpong , She Kun

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Computation and Language · Computer Science 2019-01-09 Stefan Ultes , Paweł\ Budzianowski , Iñigo Casanueva , Lina Rojas-Barahona , Bo-Hsiang Tseng , Yen-Chen Wu , Steve Young , Milica Gašić

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

Existing memory systems enable Large Language Models (LLMs) to support long-horizon human-LLM interactions by persisting historical interactions beyond limited context windows. However, while recent approaches have succeeded in constructing…

Computation and Language · Computer Science 2026-04-21 Haidong Xin , Xinze Li , Zhenghao Liu , Yukun Yan , Shuo Wang , Cheng Yang , Yu Gu , Ge Yu , Maosong Sun

Despite the recent achievements made in the multi-modal emotion recognition task, two problems still exist and have not been well investigated: 1) the relationship between different emotion categories are not utilized, which leads to…

Computation and Language · Computer Science 2020-10-08 Wenliang Dai , Zihan Liu , Tiezheng Yu , Pascale Fung

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Knowledge-enhanced pre-trained models for language representation have been shown to be more effective in knowledge base construction tasks (i.e.,~relation extraction) than language models such as BERT. These knowledge-enhanced language…

Computation and Language · Computer Science 2022-10-25 Jiacheng Li , Yannis Katsis , Tyler Baldwin , Ho-Cheol Kim , Andrew Bartko , Julian McAuley , Chun-Nan Hsu

Deep learning enabled semantic communications have shown great potential to significantly improve transmission efficiency and alleviate spectrum scarcity, by effectively exchanging the semantics behind the data. Recently, the emergence of…

Signal Processing · Electrical Eng. & Systems 2024-03-20 Huiqiang Xie , Zhijin Qin , Xiaoming Tao , Zhu Han

Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined…

Artificial Intelligence · Computer Science 2025-08-19 Ting Yang , Li Chen , Huimin Wang

Retrieval augmented language models have recently become the standard for knowledge intensive tasks. Rather than relying purely on latent semantics within the parameters of large neural models, these methods enlist a semi-parametric memory…

Computation and Language · Computer Science 2023-01-24 Wenhu Chen , Pat Verga , Michiel de Jong , John Wieting , William Cohen

Incorporating knowledge bases (KB) into end-to-end task-oriented dialogue systems is challenging, since it requires to properly represent the entity of KB, which is associated with its KB context and dialogue context. The existing works…

Computation and Language · Computer Science 2021-09-30 Yanjie Gou , Yinjie Lei , Lingqiao Liu , Yong Dai , Chunxu Shen

Emotion recognition in conversation (ERC) aims to analyze the speaker's state and identify their emotion in the conversation. Recent works in ERC focus on context modeling but ignore the representation of contextual emotional tendency. In…

Computation and Language · Computer Science 2022-03-28 Zaijing Li , Fengxiao Tang , Ming Zhao , Yusen Zhu

Emotion recognition in conversations is essential for ensuring advanced human-machine interactions. However, creating robust and accurate emotion recognition systems in real life is challenging, mainly due to the scarcity of emotion…

Computation and Language · Computer Science 2023-08-30 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers