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Emotion Recognition in Conversations (ERC) has gained increasing attention for developing empathetic machines. Recently, many approaches have been devoted to perceiving conversational context by deep learning models. However, these…

Computation and Language · Computer Science 2021-06-10 Dou Hu , Lingwei Wei , Xiaoyong Huai

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

Computation and Language · Computer Science 2023-02-06 Yiren Liu , Halil Kilicoglu

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Emotion Recognition in Conversations (ERC) has been gaining increasing importance as conversational agents become more and more common. Recognizing emotions is key for effective communication, being a crucial component in the development of…

Computation and Language · Computer Science 2023-06-06 Patrícia Pereira , Helena Moniz , Isabel Dias , Joao Paulo Carvalho

Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction,…

Computation and Language · Computer Science 2026-01-26 Jie Zhu , Yuanchen Zhou , Shuo Jiang , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

Multimodal search-based dialogue is a challenging new task: It extends visually grounded question answering systems into multi-turn conversations with access to an external database. We address this new challenge by learning a neural…

Computation and Language · Computer Science 2018-11-22 Shubham Agarwal , Ondrej Dusek , Ioannis Konstas , Verena Rieser

End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…

Computation and Language · Computer Science 2021-07-19 Yajing Sun , Yue Hu , Luxi Xing , Yuqiang Xie , Xiangpeng Wei

Emotional support (ES) systems alleviate users' mental distress by generating strategic supportive dialogues based on diverse user situations. However, ES systems are limited in their ability to generate effective ES dialogues that include…

Computation and Language · Computer Science 2025-03-24 Shi Yin Hong , Uttamasha Oyshi , Quan Mai , Gibson Nkhata , Susan Gauch

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

Multimedia · Computer Science 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Automatic emotion recognition is an active research topic with wide range of applications. Due to the high manual annotation cost and inevitable label ambiguity, the development of emotion recognition dataset is limited in both scale and…

Audio and Speech Processing · Electrical Eng. & Systems 2020-09-08 Jingjun Liang , Ruichen Li , Qin Jin

Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…

Human-Computer Interaction · Computer Science 2025-04-21 Xiangrong , Zhu , Yuan Xu , Tianjian Liu , Jingwei Sun , Yu Zhang , Xin Tong

While text-based emotion recognition methods have achieved notable success, real-world dialogue systems often demand a more nuanced emotional understanding than any single modality can offer. Multimodal Emotion Recognition in Conversations…

Computation and Language · Computer Science 2025-09-10 Chengyan Wu , Yiqiang Cai , Yang Liu , Pengxu Zhu , Yun Xue , Ziwei Gong , Julia Hirschberg , Bolei Ma

This paper presents an innovative approach to address the challenges of translating multi-modal emotion recognition models to a more practical and resource-efficient uni-modal counterpart, specifically focusing on speech-only emotion…

Sound · Computer Science 2024-01-09 Muhammad Muaz , Nathan Paull , Jahnavi Malagavalli

Emotion Recognition in Conversations (ERC) facilitates a deeper understanding of the emotions conveyed by speakers in each utterance within a conversation. Recently, Graph Neural Networks (GNNs) have demonstrated their strengths in…

Computation and Language · Computer Science 2024-12-24 Cuong Tran Van , Thanh V. T. Tran , Van Nguyen , Truong Son Hy

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Emotional Support Conversations (ESC) are crucial for providing empathy, validation, and actionable guidance to individuals in distress. However, existing definitions of the ESC task oversimplify the structure of supportive responses,…

Computation and Language · Computer Science 2025-05-22 Xin Bai , Guanyi Chen , Tingting He , Chenlian Zhou , Yu Liu

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…

Computation and Language · Computer Science 2019-04-18 Jia Li , Xiao Sun , Xing Wei , Changliang Li , Jianhua Tao

In this work, we introduce the Keep Emotional and Essential Memory (KEEM) dataset, a novel generation-based dataset designed to enhance memory updates in long-term conversational systems. Unlike existing approaches that rely on simple…

Computation and Language · Computer Science 2026-01-12 Jeonghyun Kang , Hongjin Kim , Harksoo Kim