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Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on…

Information Retrieval · Computer Science 2024-10-31 Yiruo Cheng , Kelong Mao , Ziliang Zhao , Guanting Dong , Hongjin Qian , Yongkang Wu , Tetsuya Sakai , Ji-Rong Wen , Zhicheng Dou

Recently, there has been an emergence of employing LLM-powered agents as believable human proxies, based on their remarkable decision-making capability. However, existing studies mainly focus on simulating human dialogue. Human non-verbal…

Information Retrieval · Computer Science 2023-10-16 Junjie Zhang , Yupeng Hou , Ruobing Xie , Wenqi Sun , Julian McAuley , Wayne Xin Zhao , Leyu Lin , Ji-Rong Wen

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…

Computation and Language · Computer Science 2025-10-02 Xiaoyan Zhao , Ming Yan , Yang Zhang , Yang Deng , Jian Wang , Fengbin Zhu , Yilun Qiu , Hong Cheng , Tat-Seng Chua

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Large-scale dialogue datasets have recently become available for training neural dialogue agents. However, these datasets have been reported to contain a non-negligible number of unacceptable utterance pairs. In this paper, we propose a…

Computation and Language · Computer Science 2020-10-07 Reina Akama , Sho Yokoi , Jun Suzuki , Kentaro Inui

Retrieval is increasingly moving from one-shot matching toward interactive reasoning, where language agents iteratively inspect evidence, reformulate queries, and search again. Training such agents raises a credit-assignment challenge:…

Computation and Language · Computer Science 2026-05-27 Mingchen Li , Hansi Zeng , Zhuo Qian , Jiatan Huang , Hamed Zamani , Hong Yu

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

This paper studies the problem of learning interactive recommender systems from logged feedbacks without any exploration in online environments. We address the problem by proposing a general offline reinforcement learning framework for…

Machine Learning · Computer Science 2023-10-03 Teng Xiao , Donglin Wang

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

Computation and Language · Computer Science 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

Conversational agents are increasingly deployed in knowledge-intensive settings, where correct behavior depends on retrieving and applying domain-specific knowledge from large, proprietary, and unstructured corpora during live interactions…

Artificial Intelligence · Computer Science 2026-03-05 Quan Shi , Alexandra Zytek , Pedram Razavi , Karthik Narasimhan , Victor Barres

Conversational recommendation systems (CRS) aim to timely and proactively acquire user dynamic preferred attributes through conversations for item recommendation. In each turn of CRS, there naturally have two decision-making processes with…

Information Retrieval · Computer Science 2023-07-27 Sen Zhao , Wei Wei , Yifan Liu , Ziyang Wang , Wendi Li , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen

One of the main challenges in recommender systems is data sparsity which leads to high variance. Several attempts have been made to improve the bias-variance trade-off using auxiliary information. In particular, document modeling-based…

Information Retrieval · Computer Science 2021-09-14 Meysam Varasteh , Mehdi Soleiman Nejad , Hadi Moradi , Mohammad Amin Sadeghi , Ahmad Kalhor

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g.,…

Information Retrieval · Computer Science 2025-04-18 Nicolas Bougie , Narimasa Watanabe

In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…

Information Retrieval · Computer Science 2025-05-20 Piyush Talegaonkar , Siddhant Hole , Shrinesh Kamble , Prashil Gulechha , Deepali Salapurkar

Multiagent AI systems require consistent communication, but we lack methods to verify that agents share the same understanding of the terms used. Natural language is interpretable but vulnerable to semantic drift, while learned protocols…

Artificial Intelligence · Computer Science 2026-03-20 Philipp Schoenegger , Matt Carlson , Chris Schneider , Chris Daly

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Large language models (LLMs) often solve challenging math exercises yet fail to apply the concept right when the problem requires genuine understanding. Popular Reinforcement Learning with Verifiable Rewards (RLVR) pipelines reinforce final…

Artificial Intelligence · Computer Science 2026-05-08 Zijun Gao , Zhikun Xu , Xiao Ye , Ben Zhou

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

Human-Computer Interaction · Computer Science 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

Information Retrieval · Computer Science 2019-01-08 Dimitrios Rafailidis , Yannis Manolopoulos
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