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Evaluating the quality of recommender systems is critical for algorithm design and optimization. Most evaluation methods are computed based on offline metrics for quick algorithm evolution, since online experiments are usually risky and…

Information Retrieval · Computer Science 2024-12-17 Zhuo Wu , Qinglin Jia , Chuhan Wu , Zhaocheng Du , Shuai Wang , Zan Wang , Zhenhua Dong

Collaborative multi-agent exploration of unknown environments is crucial for search and rescue operations. Effective real-world deployment must address challenges such as limited inter-agent communication and static and dynamic obstacles.…

Robotics · Computer Science 2024-12-31 Gabriele Calzolari , Vidya Sumathy , Christoforos Kanellakis , George Nikolakopoulos

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

Massive open online courses (MOOC) describe platforms where users with completely different backgrounds subscribe to various courses on offer. MOOC forums and discussion boards offer learners a medium to communicate with each other and…

Information Retrieval · Computer Science 2017-07-04 Sankalp Prabhakar , Gerasimos Spanakis , Osmar Zaiane

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned…

Information Retrieval · Computer Science 2023-11-01 Zhendong Chu , Nan Wang , Hongning Wang

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

In conversational search, agents can interact with users by asking clarifying questions to increase their chance to find better results. Many recent works and shared tasks in both NLP and IR communities have focused on identifying the need…

Information Retrieval · Computer Science 2022-01-04 Zhenduo Wang , Qingyao Ai

Recommender systems are indispensable in the realm of online applications, and sequential recommendation has enjoyed considerable prevalence due to its capacity to encapsulate the dynamic shifts in user interests. However, previous…

Information Retrieval · Computer Science 2024-04-16 Junzhe Jiang , Shang Qu , Mingyue Cheng , Qi Liu , Zhiding Liu , Hao Zhang , Rujiao Zhang , Kai Zhang , Rui Li , Jiatong Li , Min Gao

Evaluating conversational AI systems that use external tools is challenging, as errors can arise from complex interactions among user, agent, and tools. While existing evaluation methods assess either user satisfaction or agents'…

Computation and Language · Computer Science 2025-10-23 Zhaoyi Joey Hou , Tanya Shourya , Yingfan Wang , Shamik Roy , Vinayshekhar Bannihatti Kumar , Rashmi Gangadharaiah

Recommender systems are essential components of many online platforms, yet traditional approaches still struggle with understanding complex user preferences and providing explainable recommendations. The emergence of Large Language Model…

Information Retrieval · Computer Science 2025-03-05 Qiyao Peng , Hongtao Liu , Hua Huang , Qing Yang , Minglai Shao

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

In Conversational Recommendation System (CRS), an agent is asked to recommend a set of items to users within natural language conversations. To address the need for both conversational capability and personalized recommendations, prior…

Computation and Language · Computer Science 2023-10-30 Yeongseo Jung , Eunseo Jung , Lei Chen

While decentralized training is attractive in multi-agent reinforcement learning (MARL) for its excellent scalability and robustness, its inherent coordination challenges in collaborative tasks result in numerous interactions for agents to…

Multiagent Systems · Computer Science 2023-12-20 Yanwen Ba , Xuan Liu , Xinning Chen , Hao Wang , Yang Xu , Kenli Li , Shigeng Zhang

Conversations abound with uncetainties of various kinds. Treating conversation as inference and decision making under uncertainty, we propose a task independent, multimodal architecture for supporting robust continuous spoken dialog called…

Artificial Intelligence · Computer Science 2013-01-18 Tim Paek , Eric J. Horvitz

A fundamental technique of recommender systems involves modeling user preferences, where queries and items are widely used as symbolic representations of user interests. Queries delineate user needs at an abstract level, providing a…

Information Retrieval · Computer Science 2024-12-17 Jiarui Jin , Xianyu Chen , Weinan Zhang , Yong Yu , Jun Wang

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen
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