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Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Session-based Recommendation (SBR) refers to the task of predicting the next item based on short-term user behaviors within an anonymous session. However, session embedding learned by a non-linear encoder is usually not in the same…

Information Retrieval · Computer Science 2022-04-26 Yupeng Hou , Binbin Hu , Zhiqiang Zhang , Wayne Xin Zhao

Connecting conversation with external domain knowledge is vital for conversational recommender systems (CRS) to correctly understand user preferences. However, existing solutions either require domain-specific engineering, which limits…

Information Retrieval · Computer Science 2025-09-29 Dayu Yang , Hui Fang

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

Human-Computer Interaction · Computer Science 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Rapid advancements in sixth-generation (6G) networks and large language models (LLMs) have paved the way for ubiquitous intelligence, wherein seamless connectivity and distributed artificial intelligence (AI) have revolutionized various…

Artificial Intelligence · Computer Science 2026-01-30 Zitong Yu , Boquan Sun , Yang Li , Zheyan Qu , Xing Zhang

Conversational search systems, such as Google Assistant and Microsoft Cortana, provide a new search paradigm where users are allowed, via natural language dialogues, to communicate with search systems. Evaluating such systems is very…

Information Retrieval · Computer Science 2021-09-08 Zeyang Liu , Ke Zhou , Jiaxin Mao , Max L. Wilson

Goal-oriented conversational systems require making sequential decisions under uncertainty about the user's intent, where the algorithm must balance information acquisition and target commitment over multiple turns. Existing approaches…

Computation and Language · Computer Science 2026-04-07 Xinyi Ling , Ye Liu , Reza Averly , Xia Ning

Recommender systems attempt to reduce information overload and retain customers by selecting a subset of items from a universal set based on user preferences. While research in recommender systems grew out of information retrieval and…

Information Retrieval · Computer Science 2007-05-23 Saverio Perugini , Marcos Andre Goncalves , Edward A. Fox

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

In this paper, we argue why and how the integration of recommender systems for research can enhance the functionality and user experience in repositories. We present the latest technical innovations in the CORE Recommender, which provides…

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Recommender systems research tends to evaluate model performance offline and on randomly sampled targets, yet the same systems are later used to predict user behavior sequentially from a fixed point in time. Simulating online recommender…

Information Retrieval · Computer Science 2021-09-07 Milena Filipovic , Blagoj Mitrevski , Diego Antognini , Emma Lejal Glaude , Boi Faltings , Claudiu Musat

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

With the rise of online e-commerce platforms, more and more customers prefer to shop online. To sell more products, online platforms introduce various modules to recommend items with different properties such as huge discounts. A web page…

Machine Learning · Computer Science 2020-09-01 Xu He , Bo An , Yanghua Li , Haikai Chen , Rundong Wang , Xinrun Wang , Runsheng Yu , Xin Li , Zhirong Wang

In recent years, recommendation systems have evolved from providing a single list of recommendations to offering a comprehensive suite of topic focused services. To better accomplish this task, conversational recommendation systems (CRS)…

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

Information Retrieval · Computer Science 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen