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As AI technologies progress, social acceptance of AI agents, including intelligent virtual agents and robots, is becoming even more important for more applications of AI in human society. One way to improve the relationship between humans…
The paper asserts that emulating empathy in human-robot interaction is a key component to achieve satisfying social, trustworthy, and ethical robot interaction with older people. Following comments from older adult study participants, the…
Recognizing the patient's emotions using deep learning techniques has attracted significant attention recently due to technological advancements. Automatically identifying the emotions can help build smart healthcare centers that can detect…
A prevalent shortfall among current empathic AI systems is their inability to recognize when verbal expressions may not fully reflect underlying emotional states. This is because the existing datasets, used for the training of these…
Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy…
Humans constantly interact with digital devices that disregard their feelings. However, the synergy between human and technology can be strengthened if the technology is able to distinguish and react to human emotions. Models that rely on…
As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…
Over the past decades, research in cognitive and affective neuroscience has emphasized that emotion is crucial for human intelligence and in fact inseparable from cognition. Concurrently, there has been growing interest in simulating and…
Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…
AI Alignment research seeks to align human and AI goals to ensure independent actions by a machine are always ethical. This paper argues empathy is necessary for this task, despite being often neglected in favor of more deductive…
Despite the advancement in robotic grasping and dexterity through haptic information, affective social touch, such as handshaking or reassuring stroking, remains a major challenge in Human-Robot-Interaction. This position paper examines…
Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…
In this work, we present a new dataset and a computational strategy for a digital coach that aims to guide users in practicing the protocols of self-attachment therapy. Our framework augments a rule-based conversational agent with a…
Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…
The social acceptance of AI agents, including intelligent virtual agents and physical robots, is becoming more important for the integration of AI into human society. Although the agents used in human society share various tasks with…
Being able to recognize emotions in human users is considered a highly desirable trait in Human-Robot Interaction (HRI) scenarios. However, most contemporary approaches rarely attempt to apply recognized emotional features in an active…
In the context of education technology, empathic interaction with the user and feedback by the learning system using multiple inputs such as video, voice and text inputs is an important area of research. In this paper, a nonintrusive,…
Humans are arguably innately prepared to comprehend others' emotional expressions from subtle body movements. If robots or computers can be empowered with this capability, a number of robotic applications become possible. Automatically…
Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…
Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…