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As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

Assessing student depression in sensitive environments like special education is challenging. Standardized questionnaires may not fully reflect students' true situations. Furthermore, automated methods often falter with rich student…

Human-Computer Interaction · Computer Science 2025-10-07 Boning Zhao , Xinnuo Li , Yutong Hu

Understanding the facial expressions of our interlocutor is important to enrich the communication and to give it a depth that goes beyond the explicitly expressed. In fact, studying one's facial expression gives insight into their hidden…

Computer Vision and Pattern Recognition · Computer Science 2022-12-07 Rim EL Cheikh , Hélène Tran , Issam Falih , Engelbert Mephu Nguifo

As robots and artificial agents become increasingly integrated into daily life, enhancing their ability to interact with humans is essential. Emotions, which play a crucial role in human interactions, can improve the naturalness and…

Robotics · Computer Science 2025-04-17 Francesca Corrao , Alice Nardelli , Jennifer Renoux , Carmine Tommaso Recchiuto

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

The framework for Simulation of Human and Artificial Emotion (SHArE) describes the architecture of emotion in terms of parameters transferable between psychology, neuroscience, and artificial intelligence. These parameters can be defined as…

Artificial Intelligence · Computer Science 2023-06-30 Kwadwo Opong-Mensah

Empathy has been discussed as a relevant human capability in software engineering, particularly in activities that require understanding users, stakeholders, and the societal implications of technological systems. This relevance becomes…

Emotional concepts play a huge role in our daily life since they take part into many cognitive processes: from the perception of the environment around us to different learning processes and natural communication. Social robots need to…

Neural and Evolutionary Computing · Computer Science 2018-08-02 Pablo Barros , Emilia Barakova , Stefan Wermter

Automated emotion recognition (AER) technology can detect humans' emotional states in real-time using facial expressions, voice attributes, text, body movements, and neurological signals and has a broad range of applications across many…

Human-Computer Interaction · Computer Science 2022-11-15 Siddique Latif , Hafiz Shehbaz Ali , Muhammad Usama , Rajib Rana , Björn Schuller , Junaid Qadir

Sensory and emotional experiences such as pain and empathy are essential for mental and physical health. Cognitive neuroscience has been working on revealing mechanisms underlying pain and empathy. Furthermore, as trending research areas,…

Artificial Intelligence · Computer Science 2024-08-27 Siqi Cao , Di Fu , Xu Yang , Stefan Wermter , Xun Liu , Haiyan Wu

Empathic accuracy (EA) is the ability to accurately understand another person\textquotesingle s thoughts and feelings, which is crucial for social and psychological interactions. Traditionally, EA is assessed by comparing a…

Applications · Statistics 2025-08-08 Linh H Nghiem , Jing Cao , Chrystyna Kouros , Chul Moon

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous…

Computation and Language · Computer Science 2022-03-22 Saif M. Mohammad

This paper describes an experimental evaluation aimed at detecting the users' perception of the robot's empathic abilities during a conversation. The results have been then analyzed to search for a possible relationship between the…

Robotics · Computer Science 2024-05-03 Alberto Lillo , Alessandro Saracco , Elena Siletto , Claudio Mattutino , Cristina Gena

Background: Human Emotion Recognition (HER) has been a popular field of study in the past years. Despite the great progresses made so far, relatively little attention has been paid to the use of HER in autism. People with autism are known…

Computer Vision and Pattern Recognition · Computer Science 2024-07-09 Oresti Banos , Zhoe Comas-González , Javier Medina , Aurora Polo-Rodríguez , David Gil , Jesús Peral , Sandra Amador , Claudia Villalonga

Incorporating empathetic behavior into robots can improve their social effectiveness and interaction quality. In this paper, we present whEE (when and how to express empathy), a framework that enables social robots to detect when empathy is…

Robotics · Computer Science 2025-10-01 Christian Arzate Cruz , Edwin C. Montiel-Vazquez , Chikara Maeda , Randy Gomez

Expressing and identifying emotions through facial and physical expressions is a significant part of social interaction. Emotion recognition is an essential task in computer vision due to its various applications and mainly for allowing a…

Computer Vision and Pattern Recognition · Computer Science 2021-12-15 Willams Costa , David Macêdo , Cleber Zanchettin , Lucas S. Figueiredo , Veronica Teichrieb

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

Human-Computer Interaction · Computer Science 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick