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Related papers: Bias and Fairness in Chatbots: An Overview

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Advances in large language models (LLMs) have driven an explosion of interest about their societal impacts. Much of the discourse around how they will impact social equity has been cautionary or negative, focusing on questions like "how…

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Computers and Society · Computer Science 2025-08-05 Boris Ruf , Marcin Detyniecki

This research provides an in-depth comprehensive review of the progress of chatbot technology over time, from the initial basic systems relying on rules to today's advanced conversational bots powered by artificial intelligence. Spanning…

General Literature · Computer Science 2026-03-27 Md. Al-Amin , Mohammad Shazed Ali , Abdus Salam , Arif Khan , Ashraf Ali , Ahsan Ullah , Md Nur Alam , Shamsul Kabir Chowdhury

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

As the real-world impact of Artificial Intelligence (AI) systems has been steadily growing, so too have these systems come under increasing scrutiny. In response, the study of AI fairness has rapidly developed into a rich field of research…

Computers and Society · Computer Science 2023-09-19 Maarten Buyl , Tijl De Bie

In this paper, we cover approaches to systematically govern, assess and quantify bias across the complete life cycle of machine learning models, from initial development and validation to ongoing production monitoring and guardrail…

Computation and Language · Computer Science 2025-08-07 Alok Abhishek , Lisa Erickson , Tushar Bandopadhyay

As machine learning methods are deployed in real-world settings such as healthcare, legal systems, and social science, it is crucial to recognize how they shape social biases and stereotypes in these sensitive decision-making processes.…

Computation and Language · Computer Science 2021-06-25 Paul Pu Liang , Chiyu Wu , Louis-Philippe Morency , Ruslan Salakhutdinov

The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from…

Computation and Language · Computer Science 2025-06-16 Jiachen Zhu , Menghui Zhu , Renting Rui , Rong Shan , Congmin Zheng , Bo Chen , Yunjia Xi , Jianghao Lin , Weiwen Liu , Ruiming Tang , Yong Yu , Weinan Zhang

AI chatbots have emerged as promising educational tools for personalized learning experiences, with advances in large language models (LLMs) enabling teachers to create and customize these chatbots for their specific classroom needs.…

Human-Computer Interaction · Computer Science 2025-04-07 Minju Yoo , Hyoungwook Jin , Juho Kim

In recent years, the rapid advancement of machine learning (ML) models, particularly transformer-based pre-trained models, has revolutionized Natural Language Processing (NLP) and Computer Vision (CV) fields. However, researchers have…

Computation and Language · Computer Science 2023-09-27 Nayeon Lee , Yejin Bang , Holy Lovenia , Samuel Cahyawijaya , Wenliang Dai , Pascale Fung

Large language models (LLMs) have brought breakthroughs in tasks including translation, summarization, information retrieval, and language generation, gaining growing interest in the CHI community. Meanwhile, the literature shows…

Human-Computer Interaction · Computer Science 2024-03-05 Lu Wang , Max Song , Rezvaneh Rezapour , Bum Chul Kwon , Jina Huh-Yoo

The rapid developments of various machine learning models and their deployments in several applications has led to discussions around the importance of looking beyond the accuracies of these models. Fairness of such models is one such…

Machine Learning · Computer Science 2024-04-16 Biswajit Rout , Ananya B. Sai , Arun Rajkumar

Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…

Computers and Society · Computer Science 2024-03-26 Md. Asraful Haque , Shuai Li

Large Language Models (LLMs) inherit explicit and implicit biases from their training datasets. Identifying and mitigating biases in LLMs is crucial to ensure fair outputs, as they can perpetuate harmful stereotypes and misinformation. This…

Machine Learning · Computer Science 2025-11-19 Fatima Kazi , Alex Young , Yash Inani , Setareh Rafatirad

Increasingly, individuals who engage in online activities are expected to interact with large language model (LLM)-based chatbots. Prior work has shown that LLMs can display dialect bias, which occurs when they produce harmful responses…

Computers and Society · Computer Science 2025-06-06 Emma Harvey , Rene F. Kizilcec , Allison Koenecke

Social media bot detection has always been an arms race between advancements in machine learning bot detectors and adversarial bot strategies to evade detection. In this work, we bring the arms race to the next level by investigating the…

Computation and Language · Computer Science 2024-07-08 Shangbin Feng , Herun Wan , Ningnan Wang , Zhaoxuan Tan , Minnan Luo , Yulia Tsvetkov

The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust…

Computers and Society · Computer Science 2024-07-22 Md Meftahul Ferdaus , Mahdi Abdelguerfi , Elias Ioup , Kendall N. Niles , Ken Pathak , Steven Sloan

Computer vision systems have witnessed rapid progress over the past two decades due to multiple advances in the field. As these systems are increasingly being deployed in high-stakes real-world applications, there is a dire need to ensure…

Computer Vision and Pattern Recognition · Computer Science 2024-08-06 Sepehr Dehdashtian , Ruozhen He , Yi Li , Guha Balakrishnan , Nuno Vasconcelos , Vicente Ordonez , Vishnu Naresh Boddeti

There have been many recent advances in the fields of generative Artificial Intelligence (AI) and Large Language Models (LLM), with the Generative Pre-trained Transformer (GPT) model being a leading "chatbot." LLM-based chatbots have become…

Computation and Language · Computer Science 2024-08-12 Gauri Anil Godghase , Rishit Agrawal , Tanush Obili , Mark Stamp

The use of chatbots equipped with artificial intelligence (AI) in educational settings has increased in recent years, showing potential to support teaching and learning. However, the adoption of these technologies has raised concerns about…

Computers and Society · Computer Science 2026-03-03 Griffin Pitts , Viktoria Marcus , Sanaz Motamedi