Related papers: Bias and Fairness in Chatbots: An Overview

Using LLMs in healthcare, Computer-Supported Cooperative Work, and Social Computing requires the examination of ethical and social norms to ensure safe incorporation into human life. We conducted a mixed-method study, including an online…

This paper investigates how human interactions with AI-powered chatbots may offend human dignity. Current chatbots, driven by large language models (LLMs), mimic human linguistic behaviour but lack the moral and rational capacities…

Advancements in Large Language Models (LLMs) have increased the performance of different natural language understanding as well as generation tasks. Although LLMs have breached the state-of-the-art performance in various tasks, they often…

One of the difficulties of artificial intelligence is to ensure that model decisions are fair and free of bias. In research, datasets, metrics, techniques, and tools are applied to detect and mitigate algorithmic unfairness and bias. This…

Recent literature has suggested the potential of using large language models (LLMs) to make classifications for tabular tasks. However, LLMs have been shown to exhibit harmful social biases that reflect the stereotypes and inequalities…

As Natural Language Processing (NLP) and Machine Learning (ML) tools rise in popularity, it becomes increasingly vital to recognize the role they play in shaping societal biases and stereotypes. Although NLP models have shown success in…

Assessments of algorithmic bias in large language models (LLMs) are generally catered to uncovering systemic discrimination based on protected characteristics such as sex and ethnicity. However, there are over 180 documented cognitive…

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…

We present this article as a small gesture in an attempt to counter what appears to be exponentially growing hype around Artificial Intelligence (AI) and its capabilities, and the distraction provided by the associated talk of…

Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…

While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

In recent years, significant concern has emerged regarding the potential threat that Large Language Models (LLMs) pose to democratic societies through their persuasive capabilities. We expand upon existing research by conducting two survey…

Are large language models (LLMs) biased in favor of communications produced by LLMs, leading to possible antihuman discrimination? Using a classical experimental design inspired by employment discrimination studies, we tested widely used…

AI-based chatbots have the potential to accelerate learning and teaching, but may also have counterproductive consequences without thoughtful design and scaffolding. To better understand teachers' perspectives on large language model…

Large language models (LLMs) have garnered significant attention for their remarkable performance in a continuously expanding set of natural language processing tasks. However, these models have been shown to harbor inherent societal…

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

While personalized recommendations are often desired by users, it can be difficult in practice to distinguish cases of bias from cases of personalization: we find that models generate racially stereotypical recommendations regardless of…