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Prominent applications of sentiment analysis are countless, covering areas such as marketing, customer service and communication. The conventional bag-of-words approach for measuring sentiment merely counts term frequencies; however, it…

Computation and Language · Computer Science 2018-10-08 Mathias Kraus , Stefan Feuerriegel

Users on the internet usually require venues to provide better purchasing recommendations. This can be provided by a reputation system that processes ratings to provide recommendations. The rating aggregation process is a main part of…

Machine Learning · Computer Science 2022-09-13 Ahmad Alqwadri , Mohammad Azzeh , Fadi Almasalha

Our day-to-day life has always been influenced by what people think. Ideas and opinions of others have always affected our own opinions. The explosion of Web 2.0 has led to increased activity in Podcasting, Blogging, Tagging, Contributing…

Computation and Language · Computer Science 2013-04-17 Subhabrata Mukherjee , Pushpak Bhattacharyya

Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…

Information Retrieval · Computer Science 2016-04-20 Rahul Kamath , Masanao Ochi , Yutaka Matsuo

The emergent capabilities of large language models (LLMs) have prompted interest in using them as surrogates for human subjects in opinion surveys. However, prior evaluations of LLM-based opinion simulation have relied heavily on costly,…

Computers and Society · Computer Science 2025-11-17 Terrence Neumann , Maria De-Arteaga , Sina Fazelpour

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

Sentiment analysis (SA) using code-mixed data from social media has several applications in opinion mining ranging from customer satisfaction to social campaign analysis in multilingual societies. Advances in this area are impeded by the…

Computation and Language · Computer Science 2016-11-03 Ameya Prabhu , Aditya Joshi , Manish Shrivastava , Vasudeva Varma

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

In this paper we describe our attempt at producing a state-of-the-art Twitter sentiment classifier using Convolutional Neural Networks (CNNs) and Long Short Term Memory (LSTMs) networks. Our system leverages a large amount of unlabeled data…

Computation and Language · Computer Science 2017-04-21 Mathieu Cliche

This paper presents a brief review of some existing correlation models which attempt to map Quality of Service (QoS) to Quality of Experience (QoE) for multimedia services. The term QoS refers to deterministic network behaviour, so that…

Multimedia · Computer Science 2013-06-04 Mohammed Alreshoodi , John Woods

Quality of Service (QoS) metrics deal with network quantities, e.g. latency and loss, whereas Quality of Experience (QoE) provides a proxy metric for end-user experience. Many papers in the literature have proposed mappings between various…

Networking and Internet Architecture · Computer Science 2020-11-02 Ali Adib Arnab , John Schormans , Sheikh Md. Razibulhasan Raj , Nafi Ahmad

Students' perception of classes measured through their opinions on teaching surveys allows to identify deficiencies and problems, both in the environment and in the learning methodologies. The purpose of this paper is to study, through…

Computation and Language · Computer Science 2023-03-28 Vladimir Vargas-Calderón , Juan S. Flórez , Leonel F. Ardila , Nicolas Parra-A. , Jorge E. Camargo , Nelson Vargas

Sentiment analysis plays a pivotal role in understanding public opinion, particularly in the political domain where the portrayal of entities in news articles influences public perception. In this paper, we investigate the effectiveness of…

Computation and Language · Computer Science 2024-04-09 Alapan Kuila , Sudeshna Sarkar

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

Sentiment classification involves quantifying the affective reaction of a human to a document, media item or an event. Although researchers have investigated several methods to reliably infer sentiment from lexical, speech and body language…

Information Retrieval · Computer Science 2018-06-11 Rahul Gupta , Saurabh Sahu , Carol Espy-Wilson , Shrikanth Narayanan

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

Micro-blogs and cyber-space social networks are the main communication mediums to receive and share news nowadays. As a side effect, however, the networks can disseminate fake news that harms individuals and the society. Several methods…

Artificial Intelligence · Computer Science 2024-07-30 Pouya Shaeri , Ali Katanforoush

This paper builds upon an existing speech emotion recognition model by adding an additional LSTM layer to improve the accuracy and processing efficiency of emotion recognition from audio data. By capturing the long-term dependencies within…

Artificial Intelligence · Computer Science 2024-12-02 Xiaoran Yang , Shuhan Yu , Wenxi Xu

In this paper, we conduct a sentence level sentiment analysis on the product reviews from Amazon and thorough analysis on the model interpretability. For the sentiment analysis task, we use the BiLSTM model with attention mechanism. For the…

Computation and Language · Computer Science 2021-11-12 Xuechun Li , Xueyao Sun , Zewei Xu , Yifan Zhou

The spread of online reviews, ratings and opinions and its growing influence on people's behavior and decisions boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and…

Information Retrieval · Computer Science 2017-05-03 João Saúde , Guilherme Ramos , Carlos Caleiro , Soummya Kar
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