Related papers: LSTM-based QoE Evaluation for Web Microservices' R…
Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…
In the era of rapid technological advancement, social media platforms such as Twitter (X) have emerged as indispensable tools for gathering consumer insights, capturing diverse opinions, and understanding public attitudes. This research…
This paper compares Machine Learning and LSTM-based Deep Learning methods for sentiment analysis of Mobile Legends app reviews. Using a dataset of 10,000 reviews labeled as positive, negative, and neutral, the study evaluates traditional…
The conventional way of summarizing ratings or sentiment of reviews of customers on products of an online shopping brand are not sufficient to evaluate the financial health of that brand. It overlooks the social standing and influence of…
Social media has become an integral part of modern life, but it has also brought with it the pervasive issue of cyberbullying a serious menace in today's digital age. Cyberbullying, a form of harassment that occurs on social networks, has…
Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…
As the number of Web services with the same or similar functions increases steadily on the Internet, nowadays more and more service consumers pay great attention to the non-functional properties of Web services, also known as quality of…
Target-dependent sentiment classification remains a challenge: modeling the semantic relatedness of a target with its context words in a sentence. Different context words have different influences on determining the sentiment polarity of a…
Consumers often heavily rely on online product reviews, analyzing both quantitative ratings and textual descriptions to assess product quality. However, existing research hasn't adequately addressed how to systematically encourage the…
A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…
Sentiment Analysis is the task of classifying documents based on the sentiments expressed in textual form, this can be achieved by using lexical and semantic methods. The purpose of this study is to investigate the use of semantics to…
A standard paradigm for sentiment analysis is to rely on a singular LLM and makes the decision in a single round under the framework of in-context learning. This framework suffers the key disadvantage that the single-turn output generated…
As the homogenization of Web services becomes more and more common, the difficulty of service recommendation is gradually increasing. How to predict Quality of Service (QoS) more efficiently and accurately becomes an important challenge for…
Large Language Models (LLMs) have been garnering significant attention of AI researchers, especially following the widespread popularity of ChatGPT. However, due to LLMs' intricate architecture and vast parameters, several concerns and…
An important part of the information gathering and data analysis is to find out what people think about, either a product or an entity. Twitter is an opinion rich social networking site. The posts or tweets from this data can be used for…
User profiling means exploiting the technology of machine learning to predict attributes of users, such as demographic attributes, hobby attributes, preference attributes, etc. It's a powerful data support of precision marketing. Existing…
Sentiment analysis is a widely researched area within Natural Language Processing (NLP), attracting significant interest due to the advent of automated solutions. Despite this, the task remains challenging because of the inherent complexity…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…
Sentiment analysis (SA) has been a long-standing research area in natural language processing. It can offer rich insights into human sentiments and opinions and has thus seen considerable interest from both academia and industry. With the…