Related papers: Towards an Effective Organization-Wide Bulk Email …
This study investigates factors influencing employees' perceptions of the usefulness of Business Process Management Systems (BPMS) in commercial settings. It explores the roles of system dependency, system quality, and the quality of…
Many cyberattacks succeed because they exploit flaws at the human level. To address this problem, organizations rely on security awareness programs, which aim to make employees more resilient against social engineering. While some works…
Developers write logging statements to generate logs that provide run-time information for various tasks. The readability of log messages in the logging statements (i.e., the descriptive text) is rather crucial to the value of the generated…
Social and biological collectives need to exchange information to persist and to function. This happens across internal networks, whose structure represents static channels through which information flows. Less studied is the quantity and…
Organizations rely on phishing interventions to enhance employees' vigilance and safe responses to phishing emails that bypass technical solutions. While various resources are available to counteract phishing, studies emphasize the need for…
Phishing is a major cyber threat to organizations that can cause financial and reputational damage, threatening their existence. The technical measures against phishing should be complemented by awareness training for employees. However,…
People are frequently required to send documents, forms, or other materials containing sensitive data (e.g., personal information, medical records, financial data) to remote parties, sometimes without a formal procedure to do so securely.…
In the information overload regime, human communication tasks such as responding to email are well-modeled as priority queues, where priority is determined by a mix of intrinsic motivation and extrinsic motivation corresponding to the…
Optimizing the communication structure of large language model based multi-agent systems (LLM-MAS) has been shown to improve downstream performance and reduce token usage. Existing methods typically rely on randomly sampled training tasks.…
Effective problem solving among multiple agents requires a better understanding of the role of communication in collaboration. In this paper we show that there are communicative strategies that greatly improve the performance of…
The hierarchical nature of corporate information processing is a topic of great interest in economic and management literature. Firms are characterised by a need to make complex decisions, often aggregating partial and uncertain…
With the proliferation of the data warehouses as supportive decision making tools, organizations are increasingly looking forward for a complete data warehouse success model that would manage the enormous amounts of growing data. It is…
Email remains a central communication medium, yet its long-standing design and interface conventions continue to enable deceptive attacks. This research note presents a structured list of 42 email-based deception techniques, documented with…
Phishing attacks on enterprise employees present one of the most costly and potent threats to organizations. We explore an understudied facet of enterprise phishing attacks: the email relay infrastructure behind successfully delivered…
Scheduled batch jobs have been widely used on the asynchronous computing platforms to execute various enterprise applications, including the scheduled notifications and the candidate pre-computation for the modern recommender systems. It is…
Employees face decisions every day - in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This paper provides a structured literature review…
Organizations increasingly use Large Language Models (LLMs) to improve supply chain processes and reduce environmental impacts. However, LLMs have been shown to reproduce biases regarding the prioritization of sustainable business…
Security awareness campaigns in organizations now collectively cost billions of dollars annually. There is increasing focus on ensuring certain security behaviors among employees. On the surface, this would imply a user-centered view of…
The values of software organizations are crucial for achieving high performance; in particular, agile development approaches emphasize their importance. Researchers have thus far often assumed that a specific set of values, compatible with…
The email system is the central battleground against phishing and social engineering attacks, and yet email providers still face key challenges to authenticate incoming emails. As a result, attackers can apply spoofing techniques to…