Related papers: Towards an Effective Organization-Wide Bulk Email …
With the wide adoption of large language models (LLMs) in information assistance, it is essential to examine their alignment with human communication styles and values. We situate this study within the context of fact-checking health…
The use of Artificial Intelligence (AI) to detect phishing emails is primarily dependent on large-scale centralized datasets, which opens it up to a myriad of privacy, trust, and legal issues. Moreover, organizations are loathed to share…
Context: Agile IT organizations, which are characterized by self-organization and collaborative social interactions, require motivating, efficient and flexible work environments to maximize value creation. Compressed work schedules such as…
In an environment where employees and their experience are of central value to the company, human resources management (HRM) represents a significant aspect of business efficiency. In this paper we present a model of an HRM information…
As information becomes increasingly sizable for organizations to maintain the challenge of organizing data still remains. More importantly, the on-going process of analysing incoming data occurs on a continual basis and organizations should…
Workplace meetings are vital to organizational collaboration, yet relatively little progress has been made toward measuring meeting effectiveness and inclusiveness at scale. The recent rise in remote and hybrid meetings represents an…
Customization has long been a central goal in interactive systems, yet prior work shows that end-user tailoring occurs infrequently and is often confined to initial setup or moments of breakdown. Recent advances in generative AI suggest…
Although most logistics and freight forwarding organizations, in one way or another, claim to have core values. The engagement of employees is a vast structure that affects almost every part of the company's core environmental values. There…
Message brokers often mediate communication between data producers and consumers by adding variable-sized messages to ordered distributed queues. Our goal is to determine the number of consumers and consumer-partition assignments needed to…
Document management software are used widely for office paper management and related workflows. However, they have some differences from a flexibility perspective for the needs of workers. Moreover, they also differentiate in their…
Today, organizations are investing a lot in their IT infrastructure and reengineering their business processes by digitizing firms. If organizational employees will not optimum utilize its IT infrastructure, the productivity gain reduced…
Large Language Models (LLMs) have shown capabilities close to human performance in various analytical tasks, leading researchers to use them for time and labor-intensive analyses. However, their capability to handle highly specialized and…
User feedback has grown in importance for organizations to improve software products. Prior studies focused primarily on feedback collection and reported a high-level overview of the processes, often overlooking how practitioners reason…
To keep the competitive advantage and adapt to changes in the market and technology, companies need to innovate in an organised, purposeful and systematic manner. However, due to their size and complexity, large companies tend to focus on…
The growing problem of unsolicited bulk e-mail, also known as "spam", has generated a need for reliable anti-spam e-mail filters. Filters of this type have so far been based mostly on manually constructed keyword patterns. An alternative…
Knowledge is considered an essential resource for organizations. For organizations to benefit from their possessed knowledge, knowledge needs to be managed effectively. Despite knowledge sharing and management being viewed as important by…
Ticket assignment/dispatch is a crucial part of service delivery business with lot of scope for automation and optimization. In this paper, we present an end-to-end automated helpdesk email ticket assignment system, which is also offered as…
The study is conducted to evaluate the job satisfaction among the administrative and teaching faculties in higher educational institutions. Many researchers have conducted studies to evaluate differences in job perception between teaching…
Large Language Model (LLM) based multi-agent systems (MAS) show remarkable potential in collaborative problem-solving, yet they still face critical challenges: low communication efficiency, poor scalability, and a lack of effective…
Background: Previous research highlights that common misconceptions about developer productivity lead to harmful and inaccurate evaluations of software work, pointing to the need for organizations to differentiate between measures of…