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Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

This study consists of qualitative empirical research, conducted through exploratory tests with two different Large Language Models (LLMs) chatbots: ChatGPT and Gemini. The methodological procedure involved exploratory tests based on…

Computation and Language · Computer Science 2024-07-19 Melise Peruchini , Julio Monteiro Teixeira

Empowering chatbots in the field of mental health is receiving increasing amount of attention, while there still lacks exploration in developing and evaluating chatbots in psychiatric outpatient scenarios. In this work, we focus on…

Computation and Language · Computer Science 2023-05-24 Siyuan Chen , Mengyue Wu , Kenny Q. Zhu , Kunyao Lan , Zhiling Zhang , Lyuchun Cui

This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…

Quantitative research of emotions in psychology and machine-learning methods for extracting emotion components from text messages open an avenue for physical science to explore the nature of stochastic processes in which emotions play a…

Social and Information Networks · Computer Science 2014-04-17 Bosiljka Tadic , Vladimir Gligorijevic , Marcin Skowron , Milovan Suvakov

Debugging is a critical but challenging task for programmers. This paper proposes ChatDBG, an AI-powered debugging assistant. ChatDBG integrates large language models (LLMs) to significantly enhance the capabilities and user-friendliness of…

Software Engineering · Computer Science 2025-06-23 Kyla H. Levin , Nicolas van Kempen , Emery D. Berger , Stephen N. Freund

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

This is the study that presents an AI-Python-based chatbot that helps students to learn programming by demonstrating solutions to such problems as debugging errors, solving syntax problems or converting abstract theoretical concepts to…

Software Engineering · Computer Science 2025-09-26 Sayed Mahbub Hasan Amiri , Md Mainul Islam

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

ChatGPT, powered by a large language model (LLM), has revolutionized everyday human-computer interaction (HCI) since its 2022 release. While now used by millions around the world, a coherent pathway for evaluating the user experience (UX)…

Human-Computer Interaction · Computer Science 2025-03-21 Katie Seaborn

In Agile software development, user stories play a vital role in capturing and conveying end-user needs, prioritizing features, and facilitating communication and collaboration within development teams. However, automated methods for…

Software Engineering · Computer Science 2023-06-22 Krishna Ronanki , Beatriz Cabrero-Daniel , Christian Berger

Mobile app development involves a unique set of challenges including device fragmentation and rapidly evolving platforms, making testing a difficult task. The design space for a comprehensive mobile testing strategy includes features,…

Software Engineering · Computer Science 2018-01-22 Mario Linares Vasquez , Kevin Moran , Denys Poshyvanyk

The integration of AI-driven support systems within online communities has opened new avenues for enhancing user engagement and support efficiency in recent years. This study investigates the differences in user interactions and engagement…

Human-Computer Interaction · Computer Science 2026-04-27 He Zhang , Bumjin Kim , John M. Carroll , Jie Cai

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…

Human-Computer Interaction · Computer Science 2024-02-14 Peter Kun , Amalia De Götzen , Miriam Bidoglia , Niels Jørgen Gommesen , George Gaskell

Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…

Artificial Intelligence · Computer Science 2024-01-24 Xusen Cheng , Ying Bao , Alex Zarifis , Wankun Gong , Jian Mou

Modern educational environments increasingly rely on digital platforms to facilitate interaction between students and educators. Discord has emerged as a popular communication platform in academic settings, offering a combination of…

Human-Computer Interaction · Computer Science 2026-01-30 Mihail Atanasov , Santiago Berrezueta-Guzman , Stefan Wagner

Software startups develop innovative, software-intensive product and services. This context leads to uncertainty regarding the software they are building. Experimentation, a process of testing hypotheses about the product, helps these…

Software Engineering · Computer Science 2022-04-04 Jorge Melegati , Xiaofeng Wang

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series…

Computation and Language · Computer Science 2023-04-20 Weixiang Zhao , Yanyan Zhao , Xin Lu , Shilong Wang , Yanpeng Tong , Bing Qin

This exploratory study investigates the potential of the artificial intelligence tool, ChatGPT, to support systems thinking (ST) in various subjects. Using both general and subject specific prompts, the study assesses the accuracy,…

Human-Computer Interaction · Computer Science 2023-07-27 Holger Arndt
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