Related papers: Accountability Infrastructure: How to implement li…
Accountability is an often called for property of technical systems. It is a requirement for algorithmic decision systems, autonomous cyber-physical systems, and for software systems in general. As a concept, accountability goes back to the…
Today's largest technology corporations, especially ones with consumer-facing products such as social media platforms, use a variety of unethical and often outright illegal tactics to maintain their dominance. One tactic that has risen to…
The proliferation of online social networks has significantly reshaped the way individuals access and engage with information. While these platforms offer unprecedented connectivity, they may foster environments where users are increasingly…
Diversity-aware platform design is a paradigm that responds to the ethical challenges of existing social media platforms. Available platforms have been criticized for minimizing users' autonomy, marginalizing minorities, and exploiting…
Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…
The evolution of digital communication systems and the designs of online platforms have inadvertently facilitated the subconscious propagation of toxic behavior. Giving rise to reactive responses to toxic behavior. Toxicity in online…
Content moderation practices and technologies need to change over time as requirements and community expectations shift. However, attempts to restructure existing moderation practices can be difficult, especially for platforms that rely on…
Over the past decade, an ecosystem of measures has emerged to evaluate the social and ethical implications of AI systems, largely shaped by high-level ethics principles. These measures are developed and used in fragmented ways, without…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms'…
In the wake of increasing political extremism, online platforms have been criticized for contributing to polarization. One line of criticism has focused on echo chambers and the recommended content served to users by these platforms. In…
Online discourse takes place in corporate-controlled spaces thought by users to be public realms. These platforms in name enable free speech but in practice implement varying degrees of censorship either by government edict or by uneven and…
We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the…
Ad hoc architectures have emerged as a valuable alternative to centralized participatory sensing systems due to their infrastructureless nature, which ensures good availability, easy maintenance and direct user communication. As a result,…
Innovative HealthTech teams develop Artificial Intelligence (AI) systems in contexts where ethical expectations and organizational priorities must be balanced under severe resource constraints. While Responsible AI practices are expected to…
In the digital age, hate speech poses a threat to the functioning of social media platforms as spaces for public discourse. Top-down approaches to moderate hate speech encounter difficulties due to conflicts with freedom of expression and…
As artificial intelligence systems increasingly permeate processes of cultural and epistemic production, there are growing concerns about how their outputs may confine individuals and groups to static or restricted narratives about who or…
The AI development community is increasingly making use of hosting intermediaries such as Hugging Face provide easy access to user-uploaded models and training data. These model marketplaces lower technical deployment barriers for hundreds…
Although automated harmful content detection systems are frequently used to monitor online platforms, moderators and end users frequently cannot understand the logic underlying their predictions. While recent studies have focused on…
The rapid growth of the digital platform economy is transforming labor markets, offering new employment opportunities with promises of flexibility and accessibility. However, these benefits often come at the expense of increased economic…