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Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…

Human-Computer Interaction · Computer Science 2025-06-13 Shagun Jhaver , Alice Qian Zhang , Quanze Chen , Nikhila Natarajan , Ruotong Wang , Amy Zhang

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

The expansion of the attention economy has led to the growing issue of inappropriate content being posted by profit-driven users. Previous countermeasures against inappropriate content have relied on moderation, which raises ethical…

Social and Information Networks · Computer Science 2025-04-03 Naoki Hirakura

It is not clear how to target patients who are most likely to benefit from digital care management programs ex-ante, a shortcoming of current risk score based approaches. This study focuses on defining impactability by identifying those…

Quantitative Methods · Quantitative Biology 2019-05-16 Heather Mattie , Patrick Reidy , Patrik Bachtiger , Emily Lindemer , Mohammad Jouni , Trishan Panch

Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…

Human-Computer Interaction · Computer Science 2024-01-22 Mark Warner , Angelika Strohmayer , Matthew Higgs , Husnain Rafiq , Liying Yang , Lynne Coventry

Accountability regimes typically encourage record-keeping to enable the transparency that supports oversight, investigation, contestation, and redress. However, implementing such record-keeping can introduce considerations, risks, and…

Computers and Society · Computer Science 2025-10-07 Shreya Chappidi , Jennifer Cobbe , Chris Norval , Anjali Mazumder , Jatinder Singh

Modern societies can be understood as the intersection of four interdependent systems: (1) the natural environment of geography, climate and weather; (2) the built environment of cities, engineered systems, and physical infrastructure; (3)…

Computers and Society · Computer Science 2017-05-08 Michael Dunaway , Robin Murphy , Nalini Venkatasubramanian , Leysia Palen , Daniel Lopresti

Divisiveness appears to be increasing in much of the world, leading to concern about political violence and a decreasing capacity to collaboratively address large-scale societal challenges. In this working paper we aim to articulate an…

Social and Information Networks · Computer Science 2023-07-25 Aviv Ovadya , Luke Thorburn

This paper critically analyses the "attention economy" within the framework of cognitive science and techno-political economics, as applied to both human and machine interactions. We explore how current business models, particularly in…

Computers and Society · Computer Science 2024-05-13 Pablo González de la Torre , Marta Pérez-Verdugo , Xabier E. Barandiaran

Designing sustainable systems involves complex interactions between environmental resources, social impacts, and economic issues. In a constrained world, the challenge is to achieve a balanced design across those dimensions while avoiding…

Software Engineering · Computer Science 2024-11-28 Christophe Ponsard , Bérengère Nihoul , Mounir Touzani

Organisations generate vast amounts of information, which has resulted in a long-term research effort into knowledge access systems for enterprise settings. Recent developments in artificial intelligence, in relation to large language…

Computers and Society · Computer Science 2024-05-01 Anna Gausen , Bhaskar Mitra , Siân Lindley

This systematic literature review seeks to explain the mechanisms and implications of information disorder for public policy and the democratic process, by proposing a five-stage framework capturing its full life cycle. To our knowledge, no…

Computers and Society · Computer Science 2025-04-18 Julie Ricard , Ivette Yañez , Leticia Hora

Toxicity and abuse are common in online peer-production communities. The social structure of peer-production communities that aim to produce accurate and trustworthy information require some conflict and gate-keeping to spur content…

Human-Computer Interaction · Computer Science 2023-03-27 Chris Blakely , Andrew Vargo

Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…

Information Retrieval · Computer Science 2021-08-31 Eugene Yang , David D. Lewis , Ophir Frieder

Central to a number of scholarly, regulatory, and public conversations about algorithmic accountability is the question of who should have access to documentation that reveals the inner workings, intended function, and anticipated…

Computers and Society · Computer Science 2022-03-04 Jacob Metcalf , Emanuel Moss , Ranjit Singh , Emnet Tafese , Elizabeth Anne Watkins

Lightweight fine-tuning techniques and the rise of 'open' AI model marketplaces have enabled individuals to easily build and release generative models. Yet, this accessibility also raises risks, including the production of harmful and…

Human-Computer Interaction · Computer Science 2026-02-24 Eun Jeong Kang , Fengyang Lin , Angel Hsing-Chi Hwang

Platform-based laborers face unprecedented challenges and working conditions that result from algorithmic opacity, insufficient data transparency, and unclear policies and regulations. The CSCW and HCI communities increasingly turn to…

In addition to their benefits, optimization systems can have negative economic, moral, social, and political effects on populations as well as their environments. Frameworks like fairness have been proposed to aid service providers in…

Computers and Society · Computer Science 2018-11-29 Rebekah Overdorf , Bogdan Kulynych , Ero Balsa , Carmela Troncoso , Seda Gürses

Strategic, sustained Federal investments in intelligent infrastructure will increase safety and resilience, improve efficiencies and civic services, and broaden employment opportunities and job growth nationwide. The technologies that…

Computers and Society · Computer Science 2021-01-06 Daniel Lopresti , Shashi Shekhar

Frontier AI systems require governance mechanisms that can verify internal alignment, not just behavioral compliance. Private governance mechanisms audits, certification, insurance, and procurement are emerging to complement public…

Machine Learning · Computer Science 2025-11-21 Aadit Sengupta , Pratinav Seth , Vinay Kumar Sankarapu