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Labelled "ground truth" datasets are routinely used to evaluate and audit AI algorithms applied in high-stakes settings. However, there do not exist widely accepted benchmarks for the quality of labels in these datasets. We provide…

Computation and Language · Computer Science 2021-11-18 Abhilash Mishra , Yash Gorana

Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

Human-Computer Interaction · Computer Science 2022-05-02 Q. Vera Liao , S. Shyam Sundar

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Developing and certifying safe - or so-called trustworthy - AI has become an increasingly salient issue, especially in light of upcoming regulation such as the EU AI Act. In this context, the black-box nature of machine learning models…

Artificial Intelligence (AI) technology epitomizes the complex challenges posed by human-made artifacts, particularly those widely integrated into society and exerting significant influence, highlighting potential benefits and their…

Artificial Intelligence · Computer Science 2025-10-06 Michael Papademas , Xenia Ziouvelou , Antonis Troumpoukis , Vangelis Karkaletsis

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

As generative artificial intelligence (AI) enables the creation and dissemination of information at massive scale and speed, it is increasingly important to understand how people perceive AI-generated content. One prominent policy proposal…

Computers and Society · Computer Science 2025-04-23 Isabel O. Gallegos , Chen Shani , Weiyan Shi , Federico Bianchi , Izzy Gainsburg , Dan Jurafsky , Robb Willer

A series of recent developments points towards auditing as a promising mechanism to bridge the gap between principles and practice in AI ethics. Building on ongoing discussions concerning ethics-based auditing, we offer three contributions.…

Computers and Society · Computer Science 2021-05-04 Jakob Mokander , Luciano Floridi

Reducing the spread of misinformation is challenging. AI-based fact verification systems offer a promising solution by addressing the high costs and slow pace of traditional fact-checking. However, the problem of how to effectively…

Human-Computer Interaction · Computer Science 2025-03-14 Huiyun Tang , Björn Rohles , Yuwei Chuai , Gabriele Lenzini , Anastasia Sergeeva

Communicating the risks and benefits of AI is important for regulation and public understanding. Yet current methods such as technical reports often exclude people without technical expertise. Drawing on HCI research, we developed an Impact…

Human-Computer Interaction · Computer Science 2025-08-27 Edyta Bogucka , Marios Constantinides , Sanja Šćepanović , Daniele Quercia

As Artificial Intelligence (AI) systems become increasingly integrated into various aspects of daily life, concerns about privacy and ethical accountability are gaining prominence. This study explores stakeholder perspectives on privacy in…

Computers and Society · Computer Science 2025-03-18 Ajay Kumar Shrestha , Sandhya Joshi

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

With ubiquitous exposure of AI systems today, we believe AI development requires crucial considerations to be deemed trustworthy. While the potential of AI systems is bountiful, though, is still unknown-as are their risks. In this work, we…

Computers and Society · Computer Science 2023-09-19 Jamell Dacon

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

Artificial Intelligence · Computer Science 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

Calls for engagement with the public in Artificial Intelligence (AI) research, development, and governance are increasing, leading to the use of surveys to capture people's values, perceptions, and experiences related to AI. In this paper,…

Computers and Society · Computer Science 2024-08-06 Mohammmad Tahaei , Daricia Wilkinson , Alisa Frik , Michael Muller , Ruba Abu-Salma , Lauren Wilcox

In this work-in-progress, we investigate the certification of AI systems, focusing on the practical application and limitations of existing certification catalogues in the light of the AI Act by attempting to certify a publicly available AI…

Computers and Society · Computer Science 2025-02-19 Gregor Autischer , Kerstin Waxnegger , Dominik Kowald

Providing well-calibrated AI confidence can help promote users' appropriate trust in and reliance on AI, which are essential for AI-assisted decision-making. However, calibrating AI confidence -- providing confidence score that accurately…

Artificial Intelligence · Computer Science 2025-09-30 Jingshu Li , Yitian Yang , Renwen Zhang , Q. Vera Liao , Tianqi Song , Zhengtao Xu , Yi-chieh Lee

Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…

Computers and Society · Computer Science 2019-12-06 Maryam Ashoori , Justin D. Weisz