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Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Multimodal recommender systems enhance personalized recommendations in e-commerce and online advertising by integrating visual, textual, and user-item interaction data. However, existing methods often overlook two critical biases: (i) modal…

Information Retrieval · Computer Science 2025-10-15 Jie Yang , Chenyang Gu , Zixuan Liu

As one of the main solutions to the information overload problem, recommender systems are widely used in daily life. In the recent emerging micro-video recommendation scenario, micro-videos contain rich multimedia information, involving…

Information Retrieval · Computer Science 2022-05-31 Breda Lim , Shubhi Bansal , Ahmed Buru , Kayla Manthey

There is a rapidly-growing research interest in modeling user preferences via pre-training multi-domain interactions for recommender systems. However, Existing pre-trained multi-domain recommendations mostly select the item texts to be…

Information Retrieval · Computer Science 2023-11-06 Wenqi Sun , Ruobing Xie , Shuqing Bian , Wayne Xin Zhao , Jie Zhou

Route choice in multimodal networks shows a considerable variation between different individuals as well as the current situational context. Personalization of recommendation algorithms are already common in many areas, e.g., online retail.…

Artificial Intelligence · Computer Science 2016-11-18 Paolo Campigotto , Christian Rudloff , Maximilian Leodolter , Dietmar Bauer

Research interest in task-oriented dialogs has increased as systems such as Google Assistant, Alexa and Siri have become ubiquitous in everyday life. However, the impact of academic research in this area has been limited by the lack of…

A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very…

Information Retrieval · Computer Science 2018-06-11 Yueming Sun , Yi Zhang

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

Modern recommender systems often deal with a variety of user interactions, e.g., click, forward, purchase, etc., which requires the underlying recommender engines to fully understand and leverage multi-behavior data from users. Despite…

Information Retrieval · Computer Science 2023-05-30 Jingcao Xu , Chaokun Wang , Cheng Wu , Yang Song , Kai Zheng , Xiaowei Wang , Changping Wang , Guorui Zhou , Kun Gai

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

Computation and Language · Computer Science 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

While personalized recommender systems excel at content discovery, they frequently expose users to undesirable or discomforting information, highlighting the critical need for user-centric filtering tools. Current methods leveraging Large…

Information Retrieval · Computer Science 2026-04-21 Chi Zhang , Zhipeng Xu , Jiahao Liu , Dongsheng Li , Hansu Gu , Peng Zhang , Ning Gu , Tun Lu

User satisfaction in dialogue systems is inherently subjective. When the same response strategy is applied across users, minority users may assign different satisfaction ratings than majority users due to variations in individual intents…

Computation and Language · Computer Science 2025-11-10 Yahui Fu , Zi Haur Pang , Tatsuya Kawahara

Nowadays, E-commerce is increasingly integrated into our daily lives. Meanwhile, shopping process has also changed incrementally from one behavior (purchase) to multiple behaviors (such as view, carting and purchase). Therefore, utilizing…

Information Retrieval · Computer Science 2021-09-23 Daqing Wu , Xiao Luo , Zeyu Ma , Chong Chen , Minghua Deng , Jinwen Ma

As language models evolve into autonomous agents that act and communicate on behalf of users, ensuring safety in multi-agent ecosystems becomes a central challenge. Interactions between personal assistants and external service providers…

Cryptography and Security · Computer Science 2025-11-10 Amr Gomaa , Ahmed Salem , Sahar Abdelnabi

Multimodal recommendation benefits from content signals, but the gain depends on how those signals interact with the ranking pipeline. We find that moderate cross-view agreement helps, while stronger agreement suppresses…

Information Retrieval · Computer Science 2026-05-22 Zesheng Li , Chengchang Pan , Honggang Qi

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

Information Retrieval · Computer Science 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

In modern dialogue systems, the ability to implicitly infer user backgrounds from conversations and leverage this information for personalized assistance is crucial. However, the scarcity of high-quality data remains a fundamental challenge…

Computation and Language · Computer Science 2025-06-04 Bo Peng , Zhiheng Wang , Heyang Gong , Chaochao Lu
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