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People have information needs of varying complexity, which can be solved by an intelligent agent able to answer questions formulated in a proper way, eventually considering user context and preferences. In a scenario in which the user…

Computation and Language · Computer Science 2017-02-09 Claudio Greco , Alessandro Suglia , Pierpaolo Basile , Gaetano Rossiello , Giovanni Semeraro

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

Recommendation systems are a key modern application of machine learning, but they have the downside that they often draw upon sensitive user information in making their predictions. We show how to address this deficiency by basing a…

Machine Learning · Computer Science 2021-12-03 Naveen Durvasula , Franklyn Wang , Scott Duke Kominers

Multimodal recommendation systems are increasingly popular for their potential to improve performance by integrating diverse data types. However, the actual benefits of this integration remain unclear, raising questions about when and how…

Information Retrieval · Computer Science 2025-08-08 Hongyu Zhou , Yinan Zhang , Aixin Sun , Zhiqi Shen

Multimodal sequential recommendation (MSR) leverages diverse item modalities to improve recommendation accuracy, while achieving effective and adaptive fusion remains challenging. Existing MSR models often overlook synergistic information…

Information Retrieval · Computer Science 2026-01-19 Xinyi Zhang , Yutong Li , Peijie Sun , Letian Sha , Zhongxuan Han

Acquiring valuable data from the rapidly expanding information on the internet has become a significant concern, and recommender systems have emerged as a widely used and effective tool for helping users discover items of interest. The…

Information Retrieval · Computer Science 2025-02-25 Jinfeng Xu , Zheyu Chen , Shuo Yang , Jinze Li , Wei Wang , Xiping Hu , Steven Hoi , Edith Ngai

The success of recommender systems in modern online platforms is inseparable from the accurate capture of users' personal tastes. In everyday life, large amounts of user feedback data are created along with user-item online interactions in…

Machine Learning · Computer Science 2019-06-25 Xiao Zhou , Danyang Liu , Jianxun Lian , Xing Xie

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…

Machine Learning · Computer Science 2021-11-26 Sanchit Agarwal , Jan Jezabek , Arijit Biswas , Emre Barut , Shuyang Gao , Tagyoung Chung

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

In order to build self-consistent personalized dialogue agents, previous research has mostly focused on textual persona that delivers personal facts or personalities. However, to fully describe the multi-faceted nature of persona, image…

Computation and Language · Computer Science 2023-05-30 Jaewoo Ahn , Yeda Song , Sangdoo Yun , Gunhee Kim

Sequential Recommendation (SR) aims to predict future user-item interactions based on historical interactions. While many SR approaches concentrate on user IDs and item IDs, the human perception of the world through multi-modal signals,…

Information Retrieval · Computer Science 2024-10-08 Youhua Li , Hanwen Du , Yongxin Ni , Yuanqi He , Junchen Fu , Xiangyan Liu , Qi Guo

Multimodal Large Language Models (MLLMs) have demonstrated impressive capabilities in multimodal understanding, reasoning, and interaction. Given the extensive applications of MLLMs, the associated safety issues have become increasingly…

Computation and Language · Computer Science 2025-03-19 Yongqi Li , Lu Yang , Jian Wang , Runyang You , Wenjie Li , Liqiang Nie

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Alignment with human preferences is an important step in developing accurate and safe large language models. This is no exception in machine translation (MT), where better handling of language nuances and context-specific variations leads…

The aim of this paper is to mitigate the shortcomings of automatic evaluation of open-domain dialog systems through multi-reference evaluation. Existing metrics have been shown to correlate poorly with human judgement, particularly in…

Computation and Language · Computer Science 2019-09-10 Prakhar Gupta , Shikib Mehri , Tiancheng Zhao , Amy Pavel , Maxine Eskenazi , Jeffrey P. Bigham

Recommender systems that learn from implicit feedback often use large volumes of a single type of implicit user feedback, such as clicks, to enhance the prediction of sparse target behavior such as purchases. Using multiple types of…

Information Retrieval · Computer Science 2023-05-10 Xin Xin , Xiangyuan Liu , Hanbing Wang , Pengjie Ren , Zhumin Chen , Jiahuan Lei , Xinlei Shi , Hengliang Luo , Joemon Jose , Maarten de Rijke , Zhaochun Ren

Choosing suitable psychometric scales is an essential and difficult step in psychological consultation, which requires clinicians to integrate patient information, behaviors, and dynamic contextual information. Existing systems mainly use…

Human-Computer Interaction · Computer Science 2026-05-04 Yanzeng Li , Xiaoning Cao , Jialun Zhong , Jianpeng Hu , Jiangshan Tan , Ningning Liu , Feng Xiang , Shasha Han

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston