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Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Different from most conventional recommendation problems, sequential recommendation focuses on learning users' preferences by exploiting the internal order and dependency among the interacted items, which has received significant attention…

Information Retrieval · Computer Science 2025-03-14 Liwei Pan , Weike Pan , Meiyan Wei , Hongzhi Yin , Zhong Ming

The integration of conversational agents into our daily lives has become increasingly common, yet many of these agents cannot engage in deep interactions with humans. Despite this, there is a noticeable shortage of datasets that capture…

Human-Computer Interaction · Computer Science 2025-03-19 Mohammed Althubyani , Zhijin Meng , Shengyuan Xie , Cha Seung , Imran Razzak , Eduardo B. Sandoval , Baki Kocaballi , Francisco Cruz

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

Personality traits, emotions, and beliefs shape individuals' behavioral choices and decision-making processes. However, for one thing, the affective computing community normally focused on predicting personality traits but overlooks their…

Computation and Language · Computer Science 2024-03-05 Yaochen Zhu , Xiangqing Shen , Rui Xia

Sequential recommender systems explore users' preferences and behavioral patterns from their historically generated data. Recently, researchers aim to improve sequential recommendation by utilizing massive user-generated multi-modal…

Information Retrieval · Computer Science 2024-04-29 Meng Yan , Haibin Huang , Ying Liu , Juan Zhao , Xiyue Gao , Cai Xu , Ziyu Guan , Wei Zhao

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

We present SalesSim, a framework and testbed for evaluating the ability of Multimodal Large Language Models (MLLMs) to simulate realistic, persona-driven customer behavior in multi-turn, multi-modal, tool-augmented online retail…

Computation and Language · Computer Science 2026-05-12 Yada Pruksachatkun , Elaine Wan , Lyanna Chen , Kai-Wei Chang , Chien-Sheng Wu

In the one-class recommendation problem, it's required to make recommendations basing on users' implicit feedback, which is inferred from their action and inaction. Existing works obtain representations of users and items by encoding…

Information Retrieval · Computer Science 2024-01-22 Chu-Jen Shao , Hao-Ming Fu , Pu-Jen Cheng

In the last decade new ways of shopping online have increased the possibility of buying products and services more easily and faster than ever. In this new context, personality is a key determinant in the decision making of the consumer…

Information Retrieval · Computer Science 2016-07-26 Giorgio Roffo

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and…

Computation and Language · Computer Science 2020-06-02 Hu Xu , Seungwhan Moon , Honglei Liu , Bing Liu , Pararth Shah , Bing Liu , Philip S. Yu

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

Multi-role dialogue summarization requires modeling complex interactions among multiple speakers while preserving role-specific information and factual consistency. However, most existing methods optimize for automatic metrics such as ROUGE…

Computation and Language · Computer Science 2026-04-29 Xiaoyong Mei , Tingting Zuo , Da Chen , Guangyu Hu , Xiangyu Wen , Chao Duan , Mingyan Zhang , Fudan Zheng

Recent years have seen an increasing trend in the volume of personal media captured by users, thanks to the advent of smartphones and smart glasses, resulting in large media collections. Despite conversation being an intuitive…

Computation and Language · Computer Science 2022-11-17 Seungwhan Moon , Satwik Kottur , Alborz Geramifard , Babak Damavandi

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

Computation and Language · Computer Science 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Multimodal recommendation combines the user historical behaviors with the modal features of items to capture the tangible user preferences, presenting superior performance compared to the conventional ID-based recommender systems. However,…

Information Retrieval · Computer Science 2026-01-27 Yuzhuo Dang , Xin Zhang , Zhiqiang Pan , Yuxiao Duan , Wanyu Chen , Fei Cai , Honghui Chen

Multi-objective recommender systems (MORS) provide suggestions to users according to multiple (and possibly conflicting) goals. When a system optimizes its results at the individual-user level, it tailors them on a user's propensity towards…

Information Retrieval · Computer Science 2023-10-17 Patrik Dokoupil , Ladislav Peska , Ludovico Boratto

Multimodal systems have great potential to assist humans in procedural activities, where people follow instructions to achieve their goals. Despite diverse application scenarios, systems are typically evaluated on traditional classification…

Computation and Language · Computer Science 2025-11-05 Kimihiro Hasegawa , Wiradee Imrattanatrai , Zhi-Qi Cheng , Masaki Asada , Susan Holm , Yuran Wang , Ken Fukuda , Teruko Mitamura