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The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

Although visualization tools are widely available and accessible, not everyone knows the best practices and guidelines for creating accurate and honest visual representations of data. Numerous books and articles have been written to expose…

Human-Computer Interaction · Computer Science 2023-09-06 Leo Yu-Ho Lo , Yifan Cao , Leni Yang , Huamin Qu

Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of…

Information Retrieval · Computer Science 2023-03-02 Xu Chen , Jingsen Zhang , Lei Wang , Quanyu Dai , Zhenhua Dong , Ruiming Tang , Rui Zhang , Li Chen , Ji-Rong Wen

Explainability is needed to establish confidence in machine learning results. Some explainable methods take a post hoc approach to explain the weights of machine learning models, others highlight areas of the input contributing to…

Machine Learning · Computer Science 2024-07-15 Paul Whitten , Francis Wolff , Chris Papachristou

News recommender systems (NRS) have been widely applied for online news websites to help users find relevant articles based on their interests. Recent methods have demonstrated considerable success in terms of recommendation performance.…

Information Retrieval · Computer Science 2024-08-12 Dairui Liu , Derek Greene , Irene Li , Xuefei Jiang , Ruihai Dong

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Artificial Intelligence · Computer Science 2018-02-05 Menaka Narayanan , Emily Chen , Jeffrey He , Been Kim , Sam Gershman , Finale Doshi-Velez

The integration of artificial intelligence into business processes has significantly enhanced decision-making capabilities across various industries such as finance, healthcare, and retail. However, explaining the decisions made by these AI…

Artificial Intelligence · Computer Science 2024-10-29 Arne Grobrugge , Nidhi Mishra , Johannes Jakubik , Gerhard Satzger

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

It is known that recommendations of AI-based systems can be incorrect or unfair. Hence, it is often proposed that a human be the final decision-maker. Prior work has argued that explanations are an essential pathway to help human…

Human-Computer Interaction · Computer Science 2022-05-10 Jakob Schoeffer , Maria De-Arteaga , Niklas Kuehl

Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Explainability and interpretability are two critical aspects of decision support systems. Within computer vision, they are critical in certain tasks related to human behavior analysis such as in health care applications. Despite their…

Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…

Human-Computer Interaction · Computer Science 2025-07-04 Yuhao Zhang , Jiaxin An , Ben Wang , Yan Zhang , Jiqun Liu

Existing research on fairness-aware recommendation has mainly focused on the quantification of fairness and the development of fair recommendation models, neither of which studies a more substantial problem--identifying the underlying…

Information Retrieval · Computer Science 2022-06-07 Yingqiang Ge , Juntao Tan , Yan Zhu , Yinglong Xia , Jiebo Luo , Shuchang Liu , Zuohui Fu , Shijie Geng , Zelong Li , Yongfeng Zhang

Explainability of algorithmic decision-making systems is both a regulatory objective and an area of intense research. The article argues that a crucial condition for the acceptability of algorithmic decision-making systems is that decisions…

Computers and Society · Computer Science 2026-03-03 Sarra Tajouri , Yves Meinard , Alexis Tsoukiàs , Thierry Kirat

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…

Human-Computer Interaction · Computer Science 2025-08-26 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a…

Information Retrieval · Computer Science 2024-10-01 Thi Ngoc Trang Tran , Seda Polat Erdeniz , Alexander Felfernig , Sebastian Lubos , Merfat El-Mansi , Viet-Man Le

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny