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Artificial Intelligence (AI) algorithms are increasingly providing decision making and operational support across multiple domains. AI includes a wide library of algorithms for different problems. One important notion for the adoption of AI…

Artificial Intelligence · Computer Science 2021-11-16 Feras A. Batarseh , Laura Freeman

This paper explores the rapidly evolving ecosystem of publicly available AI models, and their potential implications on the security and safety landscape. As AI models become increasingly prevalent, understanding their potential risks and…

Computers and Society · Computer Science 2024-11-20 Huzaifa Sidhpurwala , Garth Mollett , Emily Fox , Mark Bestavros , Huamin Chen

To enable human oversight, agentic AI systems often provide a trace of reasoning and action steps. Designing traces to have an informative, but not overwhelming, level of detail remains a critical challenge. In three user studies on a…

Human-Computer Interaction · Computer Science 2026-02-20 Madeleine Grunde-McLaughlin , Hussein Mozannar , Maya Murad , Jingya Chen , Saleema Amershi , Adam Fourney

Artificial intelligence (AI) is increasingly of tremendous interest in the medical field. However, failures of medical AI could have serious consequences for both clinical outcomes and the patient experience. These consequences could erode…

Artificial Intelligence · Computer Science 2020-08-19 Thomas P. Quinn , Manisha Senadeera , Stephan Jacobs , Simon Coghlan , Vuong Le

Knowing when a classifier's prediction can be trusted is useful in many applications and critical for safely using AI. While the bulk of the effort in machine learning research has been towards improving classifier performance,…

Machine Learning · Statistics 2018-10-30 Heinrich Jiang , Been Kim , Melody Y. Guan , Maya Gupta

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

Background: Trustworthy AI serves as a foundational pillar for two major AI ethics conferences: AIES and FAccT. However, current research often adopts techno-centric approaches, focusing primarily on technical attributes such as…

Artificial Intelligence · Computer Science 2026-04-23 Siddharth Mehrotra , Jin Huang , Xuelong Fu , Roel Dobbe , Clara I. Sánchez , Maarten de Rijke

Synthetic images, audio, and video can now be generated and edited by Artificial Intelligence (AI). In particular, the malicious use of synthetic data has raised concerns about potential harms to cybersecurity, personal privacy, and public…

Human-Computer Interaction · Computer Science 2025-08-05 Yingfan Zhou , Ester Chen , Manasa Pisipati , Aiping Xiong , Sarah Rajtmajer

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

In this paper, we analyze some of our real-world deployment of face recognition (FR) systems for various applications and discuss the gaps between expectations of the user and what the system can deliver. We evaluate some of our proposed…

Computer Vision and Pattern Recognition · Computer Science 2016-02-10 Bappaditya Mandal

Trust is one of the most important factors shaping whether and how people adopt and rely on artificial intelligence (AI). Yet most existing studies measure trust in terms of functionality, focusing on whether a system is reliable, accurate,…

Human-Computer Interaction · Computer Science 2025-10-14 Haocan Sun , Weizi Liu , Di Wu , Guoming Yu , Mike Yao

In human society, trust is an essential component of social attitude that helps build and maintain long-term, healthy relationships which creates a strong foundation for cooperation, enabling individuals to work together effectively and…

Human-Computer Interaction · Computer Science 2025-07-30 Anushka Debnath , Stephen Cranefield , Emiliano Lorini , Bastin Tony Roy Savarimuthu

Artificial Intelligence (AI) and Machine Learning (ML) providers have a responsibility to develop valid and reliable systems. Much has been discussed about trusting AI and ML inferences (the process of running live data through a trained AI…

Machine Learning · Computer Science 2024-07-09 Dalmo Cirne , Veena Calambur

In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

In recent years, Artificial intelligence products and services have been offered potential users as pilots. The acceptance intention towards artificial intelligence is greatly influenced by the experience with current AI products and…

Computers and Society · Computer Science 2023-06-27 Minsang Yi , Hanbyul Choi

As researchers strive to narrow the gap between machine intelligence and human through the development of artificial intelligence technologies, it is imperative that we recognize the critical importance of trustworthiness in open-world,…

Machine Learning · Statistics 2023-10-19 Shide Du , Zihan Fang , Shiyang Lan , Yanchao Tan , Manuel Günther , Shiping Wang , Wenzhong Guo

Safety cases - clear, assessable arguments for the safety of a system in a given context - are a widely-used technique across various industries for showing a decision-maker (e.g. boards, customers, third parties) that a system is safe. In…

Computers and Society · Computer Science 2025-03-10 Benjamin Hilton , Marie Davidsen Buhl , Tomek Korbak , Geoffrey Irving

Ensuring fairness in artificial intelligence (AI) is important to counteract bias and discrimination in far-reaching applications. Recent work has started to investigate how humans judge fairness and how to support machine learning (ML)…

Human-Computer Interaction · Computer Science 2022-04-25 Yuri Nakao , Simone Stumpf , Subeida Ahmed , Aisha Naseer , Lorenzo Strappelli

Companies, organizations, and governments across the world are eager to employ so-called 'AI' (artificial intelligence) technology in a broad range of different products and systems. The promise of this cause c\'el\`ebre is that the…

Human-Computer Interaction · Computer Science 2024-03-12 Nanna Inie