Related papers: Humans, AI, and Context: Understanding End-Users' …
To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…
This thesis investigates the psychological factors that influence belief in AI predictions, comparing them to belief in astrology- and personality-based predictions, and examines the "personal validation effect" in the context of AI,…
In 2018 the European Commission highlighted the demand of a human-centered approach to AI. Such a claim is gaining even more relevance considering technologies specifically designed to directly interact and physically collaborate with human…
In this work, we provide an industry research view for approaching the design, deployment, and operation of trustworthy Artificial Intelligence (AI) inference systems. Such systems provide customers with timely, informed, and customized…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
The rationale of this work is based on the current user trust discourse of Artificial Intelligence (AI). We aim to produce novel HCI approaches that use trust as a facilitator for the uptake (or appropriation) of current technologies. We…
Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…
A large survey of American adults explored the complex landscape of attitudes towards artificial intelligence (AI). It explored the degree of concern regarding specific potential outcomes of the new advances in AI technology and correlates…
Modeling users' cognitive states (e.g., cognitive load and decision confidence) is essential for building adaptive AI in high-stakes decision-making. While eye tracking provides non-invasive behavioral signals correlated with cognitive…
The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…
Designing a safe, trusted, and ethical AI may be practically impossible; however, designing AI with safe, trusted, and ethical use in mind is possible and necessary in safety and mission-critical domains like aerospace. Safe, trusted, and…
Objective. To explore how novice programmers' trust in Artificial Intelligence-driven Development Environments (AIDEs) relates to their coding performance and AI compliance while programming under time pressure. Background. Computer…
As generative AI systems are integrated into educational settings, students often encounter AI-generated output while working through learning tasks, either by requesting help or through integrated tools. Trust in AI can influence how…
With the widespread proliferation of AI systems, trust in AI is an important and timely topic to navigate. Researchers so far have largely employed a myopic view of this relationship. In particular, a limited number of relevant trustors…
The Artificial Intelligence (AI) for Human-Robot Interaction (HRI) Symposium has been a successful venue of discussion and collaboration since 2014. In that time, the related topic of trust in robotics has been rapidly growing, with major…
Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…
Efforts to promote fairness, accountability, and transparency are assumed to be critical in fostering Trust in AI (TAI), but extant literature is frustratingly vague regarding this 'trust'. The lack of exposition on trust itself suggests…
When making strategic decisions, we are often confronted with overwhelming information to process. The situation can be further complicated when some pieces of evidence are contradicted each other or paradoxical. The challenge then becomes…
As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…
My research centers on the development of context-adaptive AI systems to improve end-user adoption through the integration of technical methods. I deploy these AI systems across various interaction modalities, including user interfaces and…