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Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…

Computation and Language · Computer Science 2025-06-23 Zhuang Chen , Yaru Cao , Guanqun Bi , Jincenzi Wu , Jinfeng Zhou , Xiyao Xiao , Si Chen , Hongning Wang , Minlie Huang

Cued Speech (CS) is a communication system developed for deaf people, which exploits hand cues to complement speechreading at the phonetic level. Currently, it is estimated that CS has been adapted to over 60 languages; however, no official…

Audio and Speech Processing · Electrical Eng. & Systems 2020-01-06 Liu Li , Feng Gang

Conversational speech synthesis (CSS) aims to take the current dialogue (CD) history as a reference to synthesize expressive speech that aligns with the conversational style. Unlike CD, stored dialogue (SD) contains preserved dialogue…

Computation and Language · Computer Science 2025-01-14 Rui Liu , Zhenqi Jia , Feilong Bao , Haizhou Li

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with…

Computation and Language · Computer Science 2024-06-11 Chenhao Zhang , Renhao Li , Minghuan Tan , Min Yang , Jingwei Zhu , Di Yang , Jiahao Zhao , Guancheng Ye , Chengming Li , Xiping Hu

Multimodal machine translation and textual chat translation have received considerable attention in recent years. Although the conversation in its natural form is usually multimodal, there still lacks work on multimodal machine translation…

Computation and Language · Computer Science 2022-03-01 Yunlong Liang , Fandong Meng , Jinan Xu , Yufeng Chen , Jie Zhou

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

Conversational Speech Synthesis (CSS) is a key task in the user-agent interaction area, aiming to generate more expressive and empathetic speech for users. However, it is well-known that "listening" and "eye contact" play crucial roles in…

Audio and Speech Processing · Electrical Eng. & Systems 2025-08-08 Yifan Hu , Rui Liu , Yi Ren , Xiang Yin , Haizhou Li

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the…

Computation and Language · Computer Science 2023-05-18 Yang Deng , Wenxuan Zhang , Yifei Yuan , Wai Lam

Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…

Human-Computer Interaction · Computer Science 2024-08-08 Kaixin Ji , Sachin Pathiyan Cherumanal , Johanne R. Trippas , Danula Hettiachchi , Flora D. Salim , Falk Scholer , Damiano Spina

Knowledge-based recommendation models effectively alleviate the data sparsity issue leveraging the side information in the knowledge graph, and have achieved considerable performance. Nevertheless, the knowledge graphs used in previous…

Information Retrieval · Computer Science 2024-03-28 Shenghao Yang , Weizhi Ma , Peijie Sun , Min Zhang , Qingyao Ai , Yiqun Liu , Mingchen Cai

While voice technologies increasingly serve aging populations, current systems exhibit significant performance gaps due to inadequate training data capturing elderly-specific vocal characteristics like presbyphonia and dialectal variations.…

Computation and Language · Computer Science 2025-11-13 Yang Chen , Hui Wang , Shiyao Wang , Junyang Chen , Jiabei He , Jiaming Zhou , Xi Yang , Yequan Wang , Yonghua Lin , Yong Qin

Conversational agents have become an integral part of the general population for simple task enabling situations. However, these systems are yet to have any social impact on the diverse and minority population, for example, helping people…

Computation and Language · Computer Science 2021-12-07 Shachi H Kumar , Hsuan Su , Ramesh Manuvinakurike , Saurav Sahay , Lama Nachman

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese…

Computation and Language · Computer Science 2020-04-09 Hao Zhou , Chujie Zheng , Kaili Huang , Minlie Huang , Xiaoyan Zhu

Dialogue contradiction is a critical issue in open-domain dialogue systems. The contextualization nature of conversations makes dialogue contradiction detection rather challenging. In this work, we propose a benchmark for Contradiction…

Computation and Language · Computer Science 2022-10-18 Chujie Zheng , Jinfeng Zhou , Yinhe Zheng , Libiao Peng , Zhen Guo , Wenquan Wu , Zhengyu Niu , Hua Wu , Minlie Huang

Persuasive strategy recognition task requires the system to recognize the adopted strategy of the persuader according to the conversation. However, previous methods mainly focus on the contextual information, little is known about…

Computation and Language · Computer Science 2022-06-27 Wei Peng , Yue Hu , Luxi Xing , Yuqiang Xie , Yajing Sun

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

Concurrent Speaker Detection (CSD), the task of identifying active speakers and their overlaps in an audio signal, is essential for various audio applications, including meeting transcription, speaker diarization, and speech separation.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-16 Amit Eliav , Sharon Gannot