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Related papers: A Cognitive Stimulation Dialogue System with Multi…

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Cognitive impairment is becoming a major public health challenge. Cognitive Stimulation Therapy (CST) is an effective intervention for cognitive impairment, but traditional methods are difficult to scale, and existing digital systems…

Computation and Language · Computer Science 2026-03-12 Jiyue Jiang , Yanyu Chen , Pengan Chen , Kai Liu , Jingqi Zhou , Zheyong Zhu , He Hu , Fei Ma , Qi Tian , Chuan Wu

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…

Computation and Language · Computer Science 2025-07-11 Yuanchen Shi , Longyin Zhang , Fang Kong

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to…

Computation and Language · Computer Science 2021-06-03 Siyang Liu , Chujie Zheng , Orianna Demasi , Sahand Sabour , Yu Li , Zhou Yu , Yong Jiang , Minlie Huang

Emotional Support Conversation (ESC) aims to assist individuals experiencing distress by generating empathetic and supportive dialogue. While prior work typically assumes that each supporter turn corresponds to a single strategy, real-world…

Computation and Language · Computer Science 2026-04-21 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Jinsong Su , Chi Zhang , Fang Kong

The pre-trained conversational models still fail to capture the implicit commonsense (CS) knowledge hidden in the dialogue interaction, even though they were pre-trained with an enormous dataset. In order to build a dialogue agent with CS…

Computation and Language · Computer Science 2022-10-03 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

Cued Speech (CS) is a visual communication system for the deaf or hearing impaired people. It combines lip movements with hand cues to obtain a complete phonetic repertoire. Current deep learning based methods on automatic CS recognition…

Multimedia · Computer Science 2021-06-28 Jianrong Wang , Ziyue Tang , Xuewei Li , Mei Yu , Qiang Fang , Li Liu

Many dialogue systems (DSs) lack characteristics humans have, such as emotion perception, factuality, and informativeness. Enhancing DSs with knowledge alleviates this problem, but, as many ways of doing so exist, keeping track of all…

Computation and Language · Computer Science 2022-12-21 Sagi Shaier , Lawrence Hunter , Katharina Kann

Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world…

Computation and Language · Computer Science 2025-11-11 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…

Computation and Language · Computer Science 2023-10-12 Mengzhao Jia , Qianglong Chen , Liqiang Jing , Dawei Fu , Renyu Li

Automatic Cued Speech Recognition (ACSR) provides an intelligent human-machine interface for visual communications, where the Cued Speech (CS) system utilizes lip movements and hand gestures to code spoken language for hearing-impaired…

Computer Vision and Pattern Recognition · Computer Science 2023-02-28 Lei Liu , Li Liu

Dialogue summarization has drawn much attention recently. Especially in the customer service domain, agents could use dialogue summaries to help boost their works by quickly knowing customer's issues and service progress. These applications…

Computation and Language · Computer Science 2021-09-07 Haitao Lin , Liqun Ma , Junnan Zhu , Lu Xiang , Yu Zhou , Jiajun Zhang , Chengqing Zong

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

Cued Speech (CS) is a visual coding tool to encode spoken languages at the phonetic level, which combines lip-reading and hand gestures to effectively assist communication among people with hearing impairments. The Automatic CS Recognition…

Multimedia · Computer Science 2023-08-08 Yuxuan Zhang , Lei Liu , Li Liu

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge…

Computation and Language · Computer Science 2020-03-25 Meng Chen , Ruixue Liu , Lei Shen , Shaozu Yuan , Jingyan Zhou , Youzheng Wu , Xiaodong He , Bowen Zhou

Cued Speech (CS) is an advanced visual phonetic encoding system that integrates lip reading with hand codings, enabling people with hearing impairments to communicate efficiently. CS video generation aims to produce specific lip and gesture…

Computer Vision and Pattern Recognition · Computer Science 2024-05-01 Wentao Lei , Li Liu , Jun Wang

The goal of building intelligent dialogue systems has largely been separately pursued under two motives: task-oriented dialogue (TOD) systems, and open-domain systems for chit-chat (CC). Although previous TOD dialogue systems work well in…

Computation and Language · Computer Science 2022-05-13 Changhong Yu , Chunhong Zhang , Qi Sun

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

Computation and Language · Computer Science 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on…

Computation and Language · Computer Science 2022-05-31 Yirong Chen , Weiquan Fan , Xiaofen Xing , Jianxin Pang , Minlie Huang , Wenjing Han , Qianfeng Tie , Xiangmin Xu

This research aims to explore various methods for assessing user feedback in mixed-initiative conversational search (CS) systems. While CS systems enjoy profuse advancements across multiple aspects, recent research fails to successfully…

Information Retrieval · Computer Science 2023-05-09 Paul Owoicho , Ivan Sekulić , Mohammad Aliannejadi , Jeffrey Dalton , Fabio Crestani

Automatic psychological counseling requires mass of professional knowledge that can be found in online counseling forums. Motivated by this, we propose K-ESConv, a novel prompt learning based knowledge injection method for emotional support…

Computation and Language · Computer Science 2023-12-19 Wei Chen , Gang Zhao , Xiaojin Zhang , Xiang Bai , Xuanjing Huang , Zhongyu Wei
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