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Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg

Healthcare professionals need effective ways to use, understand, and validate AI-driven clinical decision support systems. Existing systems face two key limitations: complex visualizations and a lack of grounding in scientific evidence. We…

Human-Computer Interaction · Computer Science 2025-07-08 Reza Samimi , Aditya Bhattacharya , Lucija Gosak , Gregor Stiglic , Katrien Verbert

Visual Question Answering (VQA) is a recent problem in computer vision and natural language processing that has garnered a large amount of interest from the deep learning, computer vision, and natural language processing communities. In…

Computer Vision and Pattern Recognition · Computer Science 2017-06-16 Kushal Kafle , Christopher Kanan

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Visual Question Answering (VQA) is an evolving research field aimed at enabling machines to answer questions about visual content by integrating image and language processing techniques such as feature extraction, object detection, text…

Computer Vision and Pattern Recognition · Computer Science 2025-01-14 Ngoc Dung Huynh , Mohamed Reda Bouadjenek , Sunil Aryal , Imran Razzak , Hakim Hacid

Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…

Human-Computer Interaction · Computer Science 2021-08-05 William Seymour , Max Van Kleek

Speech emotion recognition (SER) has long benefited from the adoption of deep learning methodologies. Deeper models -- with more layers and more trainable parameters -- are generally perceived as being `better' by the SER community. This…

Sound · Computer Science 2025-08-05 Andreas Triantafyllopoulos , Anton Batliner , Björn W. Schuller

Artificially intelligent systems optimized for speech conversation are appearing at a fast pace. Such models are interesting from a healthcare perspective, as these voice-controlled assistants may support the elderly and enable remote…

Computation and Language · Computer Science 2024-12-11 Willemijn Klaassen , Bram van Dijk , Marco Spruit

Humans have the ability to utilize visual cues, such as lip movements and visual scenes, to enhance auditory perception, particularly in noisy environments. However, current Automatic Speech Recognition (ASR) or Audio-Visual Speech…

Computation and Language · Computer Science 2025-04-11 Lakshmipathi Balaji , Karan Singla

This work explores unifying knowledge enhanced recommendation with multi-domain recommendation systems in a conversational AI assistant application. Multi-domain recommendation leverages users' interactions in previous domains to improve…

Information Retrieval · Computer Science 2025-03-26 Elan Markowitz , Ziyan Jiang , Fan Yang , Xing Fan , Tony Chen , Greg Ver Steeg , Aram Galstyan

This software project based paper is for a vision of the near future in which computer interaction is characterized by natural face-to-face conversations with lifelike characters that speak, emote, and gesture. The first step is speech. The…

Human-Computer Interaction · Computer Science 2013-05-10 Urmila Shrawankar , Anjali Mahajan

The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…

Artificial Intelligence · Computer Science 2025-06-03 Mustafa Mert Çelikok , Saptarashmi Bandyopadhyay , Robert Loftin

With the recent advancements in Artificial Intelligence (AI), Intelligent Virtual Assistants (IVA) such as Alexa, Google Home, etc., have become a ubiquitous part of many homes. Currently, such IVAs are mostly audio-based, but going…

Multimedia · Computer Science 2019-12-27 Shachi H Kumar , Eda Okur , Saurav Sahay , Jonathan Huang , Lama Nachman

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…

Software Engineering · Computer Science 2025-04-28 Ebtesam Al Haque , Chris Brown , Thomas D. LaToza , Brittany Johnson

Scaling Visual Question Answering (VQA) to the open-domain and multi-hop nature of web searches, requires fundamental advances in visual representation learning, knowledge aggregation, and language generation. In this work, we introduce…

Computation and Language · Computer Science 2022-03-29 Yingshan Chang , Mridu Narang , Hisami Suzuki , Guihong Cao , Jianfeng Gao , Yonatan Bisk

In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…

Information Retrieval · Computer Science 2021-06-16 T. Beelen , E. Velner , R. Ordelman , K. P. Truong , V. Evers , T. Huibers

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

Recognition errors are common in human communication. Similar errors often lead to unwanted behaviour in dialogue systems or virtual assistants. In human communication, we can recover from them by repeating misrecognized words or phrases;…

Computation and Language · Computer Science 2021-08-04 Hoang Long Nguyen , Vincent Renkens , Joris Pelemans , Srividya Pranavi Potharaju , Anil Kumar Nalamalapu , Murat Akbacak