Healthcare professionals need effective ways to use, understand, and validate AI-driven clinical decision support systems. Existing systems face two key limitations: complex visualizations and a lack of grounding in scientific evidence. We present an integrated decision support system that combines interactive visualizations with a conversational agent to explain diabetes risk assessments. We propose a hybrid prompt handling approach combining fine-tuned language models for analytical queries with general Large Language Models (LLMs) for broader medical questions, a methodology for grounding AI explanations in scientific evidence, and a feature range analysis technique to support deeper understanding of feature contributions. We conducted a mixed-methods study with 30 healthcare professionals and found that the conversational interactions helped healthcare professionals build a clear understanding of model assessments, while the integration of scientific evidence calibrated trust in the system's decisions. Most participants reported that the system supported both patient risk evaluation and recommendation.
@article{arxiv.2507.02920,
title = {Visual-Conversational Interface for Evidence-Based Explanation of Diabetes Risk Prediction},
author = {Reza Samimi and Aditya Bhattacharya and Lucija Gosak and Gregor Stiglic and Katrien Verbert},
journal= {arXiv preprint arXiv:2507.02920},
year = {2025}
}
Comments
18 pages, 5 figures, 7th ACM Conference on Conversational User Interfaces