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With the rise of voice assistants and an increase in mobile search usage, natural language has become an important query language. So far, most of the current systems are not able to process these queries because of the vagueness and…

Human-Computer Interaction · Computer Science 2020-08-06 Andrea Papenmeier , Alfred Sliwa , Dagmar Kern , Daniel Hienert , Ahmet Aker , Norbert Fuhr

Resources for simulation-based evaluation of conversational recommender systems (CRSs) are scarce. The UserSimCRS toolkit was introduced to address this gap. In this work, we present UserSimCRS v2, a significant upgrade aligning the toolkit…

Information Retrieval · Computer Science 2026-03-18 Nolwenn Bernard , Krisztian Balog

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Large Language Models (LLMs) are increasingly used to simulate how specific users respond to a given context, enabling more user-centric applications that rely on user feedback. However, existing user simulators mostly imitate surface-level…

Computation and Language · Computer Science 2026-03-05 Shirley Wu , Evelyn Choi , Arpandeep Khatua , Zhanghan Wang , Joy He-Yueya , Tharindu Cyril Weerasooriya , Wei Wei , Diyi Yang , Jure Leskovec , James Zou

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Conversational search provides a more convenient interface for users to search by allowing multi-turn interaction with the search engine. However, the effectiveness of the conversational dense retrieval methods is limited by the scarcity of…

Information Retrieval · Computer Science 2024-03-19 Fengran Mo , Bole Yi , Kelong Mao , Chen Qu , Kaiyu Huang , Jian-Yun Nie

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Synthetic users are cost-effective proxies for real users in the evaluation of conversational recommender systems. Large language models show promise in simulating human-like behavior, raising the question of their ability to represent a…

Computation and Language · Computer Science 2024-03-27 Se-eun Yoon , Zhankui He , Jessica Maria Echterhoff , Julian McAuley

The digital realm has witnessed the rise of various search modalities, among which the Image-Based Conversational Search System stands out. This research delves into the design, implementation, and evaluation of this specific system,…

Information Retrieval · Computer Science 2024-04-01 Yue Zheng , Lei Yu , Junmian Chen , Tianyu Xia , Yuanyuan Yin , Shan Wang , Haiming Liu

Natural Language Processing (NLP) for low-resource languages remains fundamentally constrained by the lack of textual corpora, standardized orthographies, and scalable annotation pipelines. While recent advances in large language models…

Computation and Language · Computer Science 2026-02-10 Bonaventure F. P. Dossou , Henri Aïdasso

Natural Language Processing (NLP) is one of the most revolutionary technologies today. It uses artificial intelligence to understand human text and spoken words. It is used for text summarization, grammar checking, sentiment analysis, and…

Computation and Language · Computer Science 2025-12-22 G. M. Refatul Islam , Safwan Shaheer , Yaseen Nur , Mohammad Rafid Hamid

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

Human-Computer Interaction · Computer Science 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

Existing large language models (LLMs) driven search agents typically rely on prompt engineering to decouple the user queries into search plans, limiting their effectiveness in complex scenarios requiring reasoning. Furthermore, they suffer…

Information Retrieval · Computer Science 2025-05-27 Jinzheng Li , Sibo Ju , Yanzhou Su , Hongguang Li , Yiqing Shen

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Search agents have emerged as a pivotal paradigm for solving open-ended, knowledge-intensive reasoning tasks. However, training these agents via Reinforcement Learning (RL) faces a critical dilemma: interacting with live commercial Web APIs…

Computation and Language · Computer Science 2026-01-22 Xichen Zhang , Ziyi He , Yinghao Zhu , Sitong Wu , Shaozuo Yu , Meng Chu , Wenhu Zhang , Haoru Tan , Jiaya Jia
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