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Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Computation and Language · Computer Science 2023-02-28 Phillip Schneider , Anum Afzal , Juraj Vladika , Daniel Braun , Florian Matthes

With large language models (LLMs), conversational search engines shift how users retrieve information from the web by enabling natural conversations to express their search intents over multiple turns. Users' natural conversation embodies…

Human-Computer Interaction · Computer Science 2024-07-19 Hyunwoo Kim , Yoonseo Choi , Taehyun Yang , Honggu Lee , Chaneon Park , Yongju Lee , Jin Young Kim , Juho Kim

Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…

Information Retrieval · Computer Science 2023-10-23 Kelong Mao , Zhicheng Dou , Fengran Mo , Jiewen Hou , Haonan Chen , Hongjin Qian

Existing methods for interactive image retrieval have demonstrated the merit of integrating user feedback, improving retrieval results. However, most current systems rely on restricted forms of user feedback, such as binary relevance…

Computer Vision and Pattern Recognition · Computer Science 2018-12-24 Xiaoxiao Guo , Hui Wu , Yu Cheng , Steven Rennie , Gerald Tesauro , Rogerio Schmidt Feris

A long-standing challenge for search and conversational assistants is query intention detection in ambiguous queries. Asking clarifying questions in conversational search has been widely studied and considered an effective solution to…

Information Retrieval · Computer Science 2023-02-13 Zhenduo Wang , Yuancheng Tu , Corby Rosset , Nick Craswell , Ming Wu , Qingyao Ai

Interactive semantic parsing based on natural language (NL) feedback, where users provide feedback to correct the parser mistakes, has emerged as a more practical scenario than the traditional one-shot semantic parsing. However, prior work…

Computation and Language · Computer Science 2023-06-06 Hao Yan , Saurabh Srivastava , Yintao Tai , Sida I. Wang , Wen-tau Yih , Ziyu Yao

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

Human-Computer Interaction · Computer Science 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson

Personalized review generation helps businesses understand user preferences, yet most existing approaches assume extensive review histories of the target user or require additional model training. Real-world applications often face few-shot…

Computation and Language · Computer Science 2025-09-26 Genki Kusano

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Simulating nuanced user experiences within complex interactive search systems poses distinct challenge for traditional methodologies, which often rely on static user proxies or, more recently, on standalone large language model (LLM) agents…

Information Retrieval · Computer Science 2026-03-02 Saber Zerhoudi , Michael Granitzer

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

User-machine interaction is crucial for information retrieval, especially for spoken content retrieval, because spoken content is difficult to browse, and speech recognition has a high degree of uncertainty. In interactive retrieval, the…

Computation and Language · Computer Science 2018-04-03 Pei-Hung Chung , Kuan Tung , Ching-Lun Tai , Hung-Yi Lee

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Conversational search (CS) has recently become a significant focus of the information retrieval (IR) research community. Multiple studies have been conducted which explore the concept of conversational search. Understanding and advancing…

Human-Computer Interaction · Computer Science 2021-04-09 Abhishek Kaushik , Gareth J. F. Jones

Natural Language Search (NLS) extends the capabilities of search engines that perform keyword search allowing users to issue queries in a more "natural" language. The engine tries to understand the meaning of the queries and to map the…

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face…

Computation and Language · Computer Science 2025-07-01 Kuang Wang , Xianfei Li , Shenghao Yang , Li Zhou , Feng Jiang , Haizhou Li