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As people increasingly use AI systems in work and daily life, feedback mechanisms that help them use AI responsibly are urgently needed, particularly in settings where users are not equipped to assess the quality of AI predictions. We study…

Computation and Language · Computer Science 2025-10-03 Dayeon Ki , Kevin Duh , Marine Carpuat

Deep learning models are typically evaluated to measure and compare their performance on a given task. The metrics that are commonly used to evaluate these models are standard metrics that are used for different tasks. In the field of music…

Sound · Computer Science 2022-04-05 Carlos Hernandez-Olivan , Jorge Abadias Puyuelo , Jose R. Beltran

Efficient access to high-quality information is vital for online platforms. To promote more useful information, users not only create new content but also evaluate existing content, often through helpfulness voting. Although aggregated…

Computational Engineering, Finance, and Science · Computer Science 2025-06-27 Chang Liu , Yixin Wang , Moontae Lee

Existing studies on comparative opinion mining have mainly focused on explicit comparative expressions, which are uncommon in real-world reviews. This leaves implicit comparisons - here users express preferences across separate reviews -…

Computation and Language · Computer Science 2026-01-21 Thanh-Lam T. Nguyen , Ngoc-Quang Le , Quoc-Trung Phu , Thi-Phuong Le , Ngoc-Huyen Pham , Phuong-Nguyen Nguyen , Hoang-Quynh Le

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

Machine Learning · Computer Science 2014-02-18 Vinodhini G Chandrasekaran RM

Subjective judgments are part of several NLP datasets and recent work is increasingly prioritizing models whose outputs reflect this diversity of perspectives. Such responses allow us to shed light on minority voices, which are frequently…

Computation and Language · Computer Science 2026-03-31 Urja Khurana , Michiel van der Meer , Enrico Liscio , Antske Fokkens , Pradeep K. Murukannaiah

Assessing the quality of arguments and of the claims the arguments are composed of has become a key task in computational argumentation. However, even if different claims share the same stance on the same topic, their assessment depends on…

Computation and Language · Computer Science 2021-01-26 Gabriella Skitalinskaya , Jonas Klaff , Henning Wachsmuth

Explanations are essential in software engineering (SE) and requirements communication, helping stakeholders clarify ambiguities, justify design choices, and build shared understanding. Online Q&A forums such as Stack Overflow provide…

Software Engineering · Computer Science 2026-01-22 Martin Obaidi , Kushtrim Qengaj , Hannah Deters , Jakob Droste , Marc Herrmann , Kurt Schneider , Jil Klünder

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Software Engineering · Computer Science 2024-10-01 Mohammed Mehedi Hasan , Mahady Hasan , Mamun Bin Ibne Reaz , Jannat Un Nayeem Iqra

Previous research on expert advice-taking shows that humans exhibit two contradictory behaviors: on the one hand, people tend to overvalue their own opinions undervaluing the expert opinion, and on the other, people often defer to other…

Computation and Language · Computer Science 2023-10-24 Elena Sergeeva , Anastasia Sergeeva , Huiyun Tang , Kerstin Bongard-Blanchy , Peter Szolovits

Software engineers have historically relied on human-powered Q&A platforms like Stack Overflow (SO) as coding aids. With the rise of generative AI, developers have started to adopt AI chatbots, such as ChatGPT, in their software development…

Human-Computer Interaction · Computer Science 2025-02-24 Jiachen Li , Elizabeth Mynatt , Varun Mishra , Jonathan Bell

Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…

Information Retrieval · Computer Science 2020-03-27 Julian Risch , Ralf Krestel

While machine learning (ML) technology affects diverse stakeholders, there is no one-size-fits-all metric to evaluate the quality of outputs, including performance and fairness. Using predetermined metrics without soliciting stakeholder…

Computers and Society · Computer Science 2025-03-11 Takuya Yokota , Yuri Nakao

We consider the problem of classifying documents not by topic, but by overall sentiment, e.g., determining whether a review is positive or negative. Using movie reviews as data, we find that standard machine learning techniques definitively…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee , Shivakumar Vaithyanathan

Student reviews often make reference to professors' physical appearances. Until recently RateMyProfessors.com, the website of this study's focus, used a design feature to encourage a "hot or not" rating of college professors. In the wake of…

Computation and Language · Computer Science 2020-10-19 Angie Waller , Kyle Gorman

In this research, we compare four different evaluation methods in coevolution on the Majority Function problem. The size of the problem is selected such that evaluation against all possible test cases is feasible. Two measures are used for…

Neural and Evolutionary Computing · Computer Science 2019-05-22 Ting-Shuo Yo , Edwin de Jong

Because high-quality data is like oxygen for AI systems, effectively eliciting information from crowdsourcing workers has become a first-order problem for developing high-performance machine learning algorithms. Two prevalent paradigms,…

Machine Learning · Computer Science 2024-02-22 Shengwei Xu , Yichi Zhang , Paul Resnick , Grant Schoenebeck

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

The value alignment of sociotechnical systems has become a central debate, but progress depends on how human values are perceived in the content these systems surface and how such perceptions can be measured at scale. Social media platforms…

Social and Information Networks · Computer Science 2026-03-23 Ziv Epstein , Farnaz Jahanbakhsh , Tiziano Piccardi , Isabel Gallegos , Dora Zhao , Johan Ugander , Michael Bernstein

Recent studies comparing AI-generated and human-authored literary texts have produced conflicting results: some suggest AI already surpasses human quality, while others argue it still falls short. We start from the hypothesis that such…

Computation and Language · Computer Science 2025-06-05 Guillermo Marco , Julio Gonzalo , Víctor Fresno
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