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Interactive chat systems that build on artificial intelligence frameworks are increasingly ubiquitous and embedded into search engines, Web browsers, and operating systems, or are available on websites and apps. Researcher efforts have…
Data visualization creators often lack formal training, resulting in a knowledge gap in design practice. Large language models such as ChatGPT, with their vast internet-scale training data, offer transformative potential to address this…
In recent years, we have seen an influx in reliance on AI assistants for information seeking. Given this widespread use and the known challenges AI poses for Black users, recent efforts have emerged to identify key considerations needed to…
Text and audio simplification to increase information comprehension are important in healthcare. With the introduction of ChatGPT, an evaluation of its simplification performance is needed. We provide a systematic comparison of human and…
The performance of text summarization has been greatly boosted by pre-trained language models. A main concern of existing methods is that most generated summaries are not factually inconsistent with their source documents. To alleviate the…
This technical report explores the ability of ChatGPT in recognizing emotions from text, which can be the basis of various applications like interactive chatbots, data annotation, and mental health analysis. While prior research has shown…
Proliferation of misinformation is a globally acknowledged problem. Cognitive Inoculation helps build resistance to different forms of persuasion, such as misinformation. We investigate Conversational Inoculation, a method to help people…
Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…
Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…
Long-term life task planning is inherently complex and uncertain, yet little is known about how emerging AI systems support this process. This study investigates how people use ChatGPT for such planning tasks, focusing on user practices,…
The massive spread of digital misinformation has been identified as a major global risk and has been alleged to influence elections and threaten democracies. Communication, cognitive, social, and computer scientists are engaged in efforts…
Social media platforms facilitate the dissemination of science and access to it. However, gender inequalities in the participation and visibility of communicators persist. This study examined the differences in reach and audience response…
The release of ChatGPT, a language model capable of generating text that appears human-like and authentic, has gained significant attention beyond the research community. We expect that the convincing performance of ChatGPT incentivizes…
The introduction of ChatGPT and the subsequent improvement of Large Language Models (LLMs) have prompted more and more individuals to turn to the use of ChatBots, both for information and assistance with decision-making. However, the…
Opaque algorithms disseminate and mediate the content that users consume on online social media platforms. This algorithmic mediation serves users with contents of their liking, on the other hand, it may cause several inadvertent risks to…
As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical…
Large Language Model (LLM) chatbots like ChatGPT have emerged as cognitive scaffolding for autistic users, yet the tension between their utility and risk remains under-articulated. Through an inductive thematic analysis of 3,984 social…
Over one in five adults in the US lives with a mental illness. In the face of a shortage of mental health professionals and offline resources, online short-form video content has grown to serve as a crucial conduit for disseminating mental…
We present TikTok StitchGraph: a collection of 36 graphs based on TikTok stitches. With its rapid growth and widespread popularity, TikTok presents a compelling platform for study, yet given its video-first nature the network structure of…
As generative AI is increasingly contributing to the spread of deceptively realistic misinformation, lawmakers have introduced regulations requiring the disclosure of AI-generated content. However, it is unclear if labels reduce the risk of…