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Conversational artificial intelligence (AI) disrupts how humans interact with technology. Recently, OpenAI introduced ChatGPT, a state-of-the-art dialogue model that can converse with its human counterparts with unprecedented capabilities.…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
Millions of users visit Stack Overflow regularly to ask community for answers to their programming questions. However, like many other platforms, Stack Overflow consistently struggles with low user retention and declining levels of user…
We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…
Chatbots have long been capable of answering basic questions and even responding to obscure prompts, but recently their improvements have been far more significant. Modern chatbots like Open AIs ChatGPT3 not only have the ability to answer…
To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…
Large language models have been useful in expanding mental health care delivery. ChatGPT, in particular, has gained popularity for its ability to generate human-like dialogue. However, data-sensitive domains -- including but not limited to…
As one of the most enduring metaphors within legal discourse, the marketplace of ideas has wielded considerable influence over the jurisprudential landscape for decades. A century after the inception of this theory, ChatGPT emerged as a…
This study evaluates ChatGPT's performance in annotating vaccine-related Arabic tweets by comparing its annotations with human annotations. A dataset of 2,100 tweets representing various factors contributing to vaccine hesitancy was…
The launch of ChatGPT in November 2022 marked the beginning of a new era in AI, the availability of generative AI tools for everyone to use. ChatGPT and other similar chatbots boast a wide range of capabilities from answering student…
The introduction of ChatGPT has garnered widespread attention in both academic and industrial communities. ChatGPT is able to respond effectively to a wide range of human questions, providing fluent and comprehensive answers that…
Transportation equity is an interdisciplinary agenda that requires both transportation and social inputs. Traditionally, transportation equity information are sources from public libraries, conferences, televisions, social media, among…
Social media platforms such as Facebook and Twitter are used for social activism purposes, and TikTok is no different. We conducted 9 qualitative semi-structured interviews with social activists who recently posted their videos on TikTok to…
''TikTok, Do Your Thing'' is a viral trend where users attempt to identify strangers they see in public via information crowd-sourcing. The trend started as early as 2021 and users typically engage with it for romantic purposes (similar to…
Personalization algorithms are ubiquitous in modern social computing systems, yet their effects on comment sections remain underexplored. In this work, we conducted an algorithmic auditing experiment to examine comment personalization on…
In today's digital age, concerns about online security and privacy have become paramount. However, addressing these issues can be difficult, especially within the context of family relationships, wherein parents and children may have…
Warning: This paper may contain examples and topics that may be disturbing to some readers, especially survivors of miscarriage and sexual violence. People affected by abortion, miscarriage, or sexual violence often share their experiences…
The application of AI-powered tools has piqued the interest of many fields, particularly in the academic community. This study uses ChatGPT, currently the most powerful and popular AI tool, as a representative example to analyze how the…
Detecting coordinated inauthentic behavior (CIB) is central to the study of online influence operations. However, most methods focus on text-centric platforms, leaving video-first ecosystems like TikTok largely unexplored. To address this…
The way users acquire information is undergoing a paradigm shift with the advent of ChatGPT. Unlike conventional search engines, ChatGPT retrieves knowledge from the model itself and generates answers for users. ChatGPT's impressive…