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AI for supporting designers needs to be rethought. It should aim to cooperate, not automate, by supporting and leveraging the creativity and problem-solving of designers. The challenge for such AI is how to infer designers' goals and then…

Human-Computer Interaction · Computer Science 2021-07-29 Sebastiaan De Peuter , Antti Oulasvirta , Samuel Kaski

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Artificial intelligence (AI)-based computer perception (CP) technologies use mobile sensors to collect behavioral and physiological data for clinical decision-making. These tools can reshape how clinical knowledge is generated and…

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

Identifying and resolving conflicts of interests is a key challenge when designing autonomous agents. For example, such conflicts often occur when complex information systems interact persuasively with humans and are in the future likely to…

Multiagent Systems · Computer Science 2019-02-22 Timotheus Kampik , Juan Carlos Nieves , Helena Lindgren

With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI)…

Artificial Intelligence · Computer Science 2022-06-02 Yuri Nakao , Lorenzo Strappelli , Simone Stumpf , Aisha Naseer , Daniele Regoli , Giulia Del Gamba

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

Children's agency plays a critical role in shaping children's autonomy, participation, and well-being in their interactions with digital systems, particularly in emerging child-AI contexts. However, how designers currently understand and…

Human-Computer Interaction · Computer Science 2026-03-30 Boyin Yang , Jun Zhao

As full AI-based automation remains out of reach in most real-world applications, the focus has instead shifted to leveraging the strengths of both human and AI agents, creating effective collaborative systems. The rapid advances in this…

Human-Computer Interaction · Computer Science 2024-04-19 Steffen Holter , Mennatallah El-Assady

Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…

Human-Computer Interaction · Computer Science 2023-02-22 Q. Vera Liao , Hariharan Subramonyam , Jennifer Wang , Jennifer Wortman Vaughan

There is no consensus on what constitutes human-centeredness in AI, and existing frameworks lack empirical validation. This study addresses this gap by developing a hierarchical framework of 26 attributes of human-centeredness, validated…

Human-Computer Interaction · Computer Science 2025-02-06 Aung Pyae

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Artificial Intelligence holds significant potential to enhance human creativity. However, achieving this vision requires a clearer understanding of how such enhancement can be effectively realized. Drawing on a relational and distributed…

Human-Computer Interaction · Computer Science 2025-06-17 Andrea Gaggioli , Sabrina Bartolotta , Andrea Ubaldi , Katusha Gerardini , Eleonora Diletta Sarcinella , Alice Chirico

In the rapidly evolving field of artificial intelligence (AI) agents, designing the agent's characteristics is crucial for shaping user experience. This workshop aims to establish a research community focused on AI agent persona design for…

Human-Computer Interaction · Computer Science 2024-10-31 Nima Zargham , Mateusz Dubiel , Smit Desai , Thomas Mildner , Hanz-Joachim Belz

The paper asserts that emulating empathy in human-robot interaction is a key component to achieve satisfying social, trustworthy, and ethical robot interaction with older people. Following comments from older adult study participants, the…

Human-Computer Interaction · Computer Science 2025-10-03 Isabel Pedersen , Andrea Slane

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

From its inception, AI has had a rather ambivalent relationship to humans---swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2019-10-17 Subbarao Kambhampati

"Human-aware" has become a popular keyword used to describe a particular class of AI systems that are designed to work and interact with humans. While there exists a surprising level of consistency among the works that use the label…

Robotics · Computer Science 2024-07-16 Silvia Tulli , Stylianos Loukas Vasileiou , Sarath Sreedharan