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Related papers: Improving Open-Domain Dialogue Evaluation with a C…

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Causal inference has shown potential in enhancing the predictive accuracy, fairness, robustness, and explainability of Natural Language Processing (NLP) models by capturing causal relationships among variables. The emergence of generative…

Computation and Language · Computer Science 2025-03-24 Xiaoyu Liu , Paiheng Xu , Junda Wu , Jiaxin Yuan , Yifan Yang , Yuhang Zhou , Fuxiao Liu , Tianrui Guan , Haoliang Wang , Tong Yu , Julian McAuley , Wei Ai , Furong Huang

Evaluating the value alignment of large language models (LLMs) has traditionally relied on single-sentence adversarial prompts, which directly probe models with ethically sensitive or controversial questions. However, with the rapid…

Computation and Language · Computer Science 2025-03-31 Yazhou Zhang , Qimeng Liu , Qiuchi Li , Peng Zhang , Jing Qin

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

Multi-modal Large Language Models (MLLMs) are increasingly prominent in the field of artificial intelligence. These models not only excel in traditional vision-language tasks but also demonstrate impressive performance in contemporary…

Computer Vision and Pattern Recognition · Computer Science 2023-12-06 Xiaotian Han , Quanzeng You , Yongfei Liu , Wentao Chen , Huangjie Zheng , Khalil Mrini , Xudong Lin , Yiqi Wang , Bohan Zhai , Jianbo Yuan , Heng Wang , Hongxia Yang

Aligning large language models (LLMs) with human preferences has proven to drastically improve usability and has driven rapid adoption as demonstrated by ChatGPT. Alignment techniques such as supervised fine-tuning (SFT) and reinforcement…

Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…

Computation and Language · Computer Science 2024-10-15 Zhichao Xu , Jiepu Jiang

Despite the success of neural dialogue systems in achieving high performance on the leader-board, they cannot meet users' requirements in practice, due to their poor reasoning skills. The underlying reason is that most neural dialogue…

Computation and Language · Computer Science 2021-09-24 Xu Wang , Hainan Zhang , Shuai Zhao , Yanyan Zou , Hongshen Chen , Zhuoye Ding , Bo Cheng , Yanyan Lan

Understanding how humans evaluate robot behavior during human-robot interactions is crucial for developing socially aware robots that behave according to human expectations. While the traditional approach to capturing these evaluations is…

Robotics · Computer Science 2025-12-19 Qiping Zhang , Nathan Tsoi , Mofeed Nagib , Hao-Tien Lewis Chiang , Marynel Vázquez

Large language model (LLM) agents frequently fail on multi-step tasks involving reasoning, tool use, and environment interaction. While such failures are typically logged or retried heuristically, they contain structured signals about where…

Machine Learning · Computer Science 2026-05-26 Akash Bonagiri , Devang Borkar , Gerard Janno Anderias , Setareh Rafatirad , Houman Homayoun

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

Large Language Models (LLMs) often exhibit knowledge disparities across languages. Encouraging LLMs to \textit{abstain} when faced with knowledge gaps is a promising strategy to reduce hallucinations in multilingual settings. Current…

Computation and Language · Computer Science 2025-06-04 Yuxi Sun , Aoqi Zuo , Wei Gao , Jing Ma

Objectives: While Large Language Models (LLMs) have been widely used to assist clinicians and support patients, no existing work has explored dialogue systems for standard diagnostic interviews and assessments. This study aims to bridge the…

Computation and Language · Computer Science 2025-05-01 Sichang Tu , Abigail Powers , Stephen Doogan , Jinho D. Choi

We present a generalizable classification approach that leverages Large Language Models (LLMs) to facilitate the detection of implicitly encoded social meaning in conversations. We design a multi-faceted prompt to extract a textual…

Computation and Language · Computer Science 2024-07-01 Ritam Dutt , Zhen Wu , Kelly Shi , Divyanshu Sheth , Prakhar Gupta , Carolyn Penstein Rose

Robust and comprehensive evaluation of large language models (LLMs) is essential for identifying effective LLM system configurations and mitigating risks associated with deploying LLMs in sensitive domains. However, traditional statistical…

Computation and Language · Computer Science 2026-05-08 Adam Dejl , Jonathan Pearson

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Understanding sentiment in multimodal conversations is a complex yet crucial challenge toward building emotionally intelligent AI systems. The Multimodal Conversational Aspect-based Sentiment Analysis (MCABSA) Challenge invited participants…

Computation and Language · Computer Science 2025-12-30 Zhiqiang Gao , Shihao Gao , Zixing Zhang , Yihao Guo , Hongyu Chen , Jing Han

This paper proposes a novel approach to evaluate Counter Narrative (CN) generation using a Large Language Model (LLM) as an evaluator. We show that traditional automatic metrics correlate poorly with human judgements and fail to capture the…

Computation and Language · Computer Science 2024-11-05 Irune Zubiaga , Aitor Soroa , Rodrigo Agerri

As large language models (LLMs) are increasingly deployed as interactive agents, open-ended human-AI interactions can involve deceptive behaviors with serious real-world consequences, yet existing evaluations remain largely…

Artificial Intelligence · Computer Science 2026-02-09 Yichen Wu , Qianqian Gao , Xudong Pan , Geng Hong , Min Yang

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun
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