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Related papers: Improving Open-Domain Dialogue Evaluation with a C…

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Recently, various methods have been proposed to create open-domain conversational agents with Large Language Models (LLMs). These models are able to answer user queries, but in a one-way Q&A format rather than a true conversation.…

Computation and Language · Computer Science 2024-07-02 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

The aim of this paper is to mitigate the shortcomings of automatic evaluation of open-domain dialog systems through multi-reference evaluation. Existing metrics have been shown to correlate poorly with human judgement, particularly in…

Computation and Language · Computer Science 2019-09-10 Prakhar Gupta , Shikib Mehri , Tiancheng Zhao , Amy Pavel , Maxine Eskenazi , Jeffrey P. Bigham

The emergence of Large Language Models (LLMs) as chat assistants capable of generating human-like conversations has amplified the need for robust evaluation methods, particularly for open-ended tasks. Conventional metrics such as EM and F1,…

Computation and Language · Computer Science 2025-11-12 Sher Badshah , Hassan Sajjad

Estimating individualized treatment effects from observational data presents a persistent challenge due to unmeasured confounding and structural bias. Causal Machine Learning (causal ML) methods, such as causal trees and doubly robust…

Machine Learning · Computer Science 2025-08-12 Po-Han Lee , Yu-Cheng Lin , Chan-Tung Ku , Chan Hsu , Pei-Cing Huang , Ping-Hsun Wu , Yihuang Kang

This paper introduces a causal attribution model to enhance the interpretability of large language models (LLMs) and improve their causal reasoning abilities via precise fine-tuning. Despite LLMs' proficiency in diverse tasks, their…

Artificial Intelligence · Computer Science 2026-05-22 Hengrui Cai , Shengjie Liu , Rui Song

User profiling, as a core technique for user understanding, aims to infer structural attributes from user information. Large Language Models (LLMs) provide a promising avenue for user profiling, yet the progress is hindered by the lack of…

Artificial Intelligence · Computer Science 2025-09-24 Yingxin Li , Jianbo Zhao , Xueyu Ren , Jie Tang , Wangjie You , Xu Chen , Kan Zhou , Chao Feng , Jiao Ran , Yuan Meng , Zhi Wang

While biases in large language models (LLMs), such as stereotypes and cultural tendencies in outputs, have been examined and identified, their presence and characteristics in spoken dialogue models (SDMs) with audio input and output remain…

Computation and Language · Computer Science 2025-10-06 Yihao Wu , Tianrui Wang , Yizhou Peng , Yi-Wen Chao , Xuyi Zhuang , Xinsheng Wang , Shunshun Yin , Ziyang Ma

In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of…

Computation and Language · Computer Science 2025-12-16 Philipp Habicht , Lev Sorokin , Abdullah Saydemir , Ken E. Friedl , Andrea Stocco

Human verbal communication includes affective messages which are conveyed through use of emotionally colored words. There has been a lot of research in this direction but the problem of integrating state-of-the-art neural language models…

Computation and Language · Computer Science 2017-04-25 Sayan Ghosh , Mathieu Chollet , Eugene Laksana , Louis-Philippe Morency , Stefan Scherer

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Optimizing accuracy and performance while eliminating hallucinations of open-domain conversational large language models (LLMs) is an open research challenge. A particularly promising direction is to augment and ground LLMs with information…

Computation and Language · Computer Science 2023-06-01 Anirudh S Sundar , Larry Heck

Most of the existing works for dialogue generation are data-driven models trained directly on corpora crawled from websites. They mainly focus on improving the model architecture to produce better responses but pay little attention to…

Computation and Language · Computer Science 2021-06-23 Xin Li , Piji Li , Yan Wang , Xiaojiang Liu , Wai Lam

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…

The social NLP research community witness a recent surge in the computational advancements of mental health analysis to build responsible AI models for a complex interplay between language use and self-perception. Such responsible AI models…

Computation and Language · Computer Science 2024-01-15 Muskan Garg , MSVPJ Sathvik , Amrit Chadha , Shaina Raza , Sunghwan Sohn

The advancement of Large Language Models (LLMs) has greatly improved our ability to process complex language. However, accurately detecting logical fallacies remains a significant challenge. This study presents a novel and effective prompt…

Artificial Intelligence · Computer Science 2025-04-01 Jiwon Jeong , Hyeju Jang , Hogun Park

Online education platforms have experienced explosive growth over the past decade, generating massive volumes of user-generated content in the form of reviews, ratings, and behavioral logs. These heterogeneous signals provide unprecedented…

Graphics · Computer Science 2026-04-14 Arman Bekov , Azamat Nurgali

Recent advancements in reference-free learned metrics for open-domain dialogue evaluation have been driven by the progress in pre-trained language models and the availability of dialogue data with high-quality human annotations. However,…

Computation and Language · Computer Science 2023-10-16 Chen Zhang , Luis Fernando D'Haro , Chengguang Tang , Ke Shi , Guohua Tang , Haizhou Li

Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are…

Computation and Language · Computer Science 2026-05-12 Terumi Chiba , Yang Luo , Ziyun Cui , Yongsheng Tong , Chao Zhang