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Older adults' growing use of the internet and related technologies, further accelerated by the COVID-19 pandemic, has prompted not only a critical examination of their behaviors and attitudes about online threats but also a greater…
This paper seeks to present the findings of a focus group and questionnaire in assessing how aware mental health professionals, who have experience with people with Borderline Personality Disorder (BPD), are in the extent of ICT based…
Informal dementia caregivers are those who care for a person living with dementia (PLWD) without receiving payment (e.g., family members, friends, or other unpaid caregivers). These informal caregivers are subject to substantial mental,…
With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…
With growing awareness of long-term health and wellness, everyday body management has become a widespread practice. Social media platforms and health-related applications offer abundant information for those pursuing healthier lifestyles…
Reminiscence therapy is an inexpensive non-pharmacological therapy commonly used due to its therapeutic value for PwD, as it can be used to promote independence, positive moods and behavior, and improve their quality of life. Caregivers are…
Older adult patients constitute a rapidly growing subgroup of Intensive Care Unit (ICU) patients. In these situations, their family caregivers are expected to represent the unconscious patients to access and interpret patients' medical…
Digital mental health (DMH) tools have extensively explored personalization of interventions to users' needs and contexts. However, this personalization often targets what support is provided, not how it is experienced. Even well-matched…
Despite their drawbacks and unintended consequences, social media networks have recently emerged as a crucial resource for individuals in distress, particularly during times of crisis. These platforms serve as a means to seek assistance and…
Healthcare professionals (HCPs) face increasing occupational stress and burnout. Supporting HCPs need for relatedness is fundamental to their psychological wellbeing and resilience. However, how technologies could support HCPs relatedness…
This commentary explores how the platform economy shapes labour market responses during times of crisis, with a focus on gendered experiences. Drawing on cases of economic crisis, natural disasters, and refugee displacement, it examines how…
Reddit is a major venue for mental-health information interaction and peer support, where privacy concerns increasingly surface in user discourse. Thus, we analyze privacy-related discussions across 14 mental-health and regulatory…
With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…
People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…
Suicide remains a leading cause of death in Western countries. As social media becomes central to daily life, digital footprints offer valuable insight into suicidal behavior. Focusing on individuals who attempted suicide while uploading…
This study explores the relationship between informational support seeking questions, responses, and helpfulness ratings in online health communities. We created a labeled data set of question-response pairs and developed multimodal machine…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
People often have things they want to say but hold back in conversations, fearing vulnerability or social consequences. Online, this restraint can take a distinctive form: even when such thoughts are written out - in moments of anger,…
Digital twin (DT) technology holds immense potential for transforming healthcare systems through real-time monitoring, predictive analysis, and agile interventions to support various decision-making needs. However, its successful…
The complexity of navigating digital privacy, safety, and security threats often falls directly on users. This leads to users seeking help from family and peers, platforms and advice guides, dedicated communities, and even large language…